LOOKING FOR ASSISTANCE

The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Emergency Contact Information

Emergencies:

Call 911 or one of the local emergency numbers now and insist on immediate care and treatment if your symptoms make you a danger to yourself or someone else. If your symptoms are too severe, ask a family member or friend to call for you.

Make an appointment to see your doctor if:

  •  You are feeling very overwhelmed
  •  You are feeling hopeless and worthless all the time·
  •  You have symptoms that last more than two weeks

Call a helpline if:

  • You are feeling overwhelmed
  • You have had a crisis
  • You are upset and panicky
  • Your loneliness is causing you to become sick
  • You need peer support or someone with whom you can talk through your worries
NEW MEXICO CRISIS AND ACCESS LINE
NMCAL helps all New Mexicans in crisis. A licensed behavioral health clinician will talk to you about your concerns and help you find services.
Toll Free 1 (855) 662-7474
TTY – for hearing impaired 711
NATIONAL DOMESTIC VIOLENCE HOTLINE
Toll Free 1 (800) 799-SAFE (7233)
Website www.thehotline.org
NATIONAL CRISIS LINES
National Hope Line Network 1 (800) 784-2433
National Suicide Prevention Lifeline 1 (800) 273-8255
National Suicide Prevention Lifeline – Chat http://www.suicidepreventionlifeline.org/
Trevor Project – LGBTQ Youth Lifeline 1 (866) 488-7386
Trevor Project – LGBTQ Youth Lifeline – Text 1 (202) 304-1200 (text “Trevor” to initiate)
Trevor Project – LGBTQ Youth Lifeline – Chat https://www.thetrevorproject.org
Youth America Hotline – Counseling by Teens 1 (877) 968-8454
MANAGED CARE ORGANIZATION HELP LINES
BlueCross BlueShield Nurseline – English 1 (877) 213-2567
BlueCross BlueShield Nurseline – Spanish​ 1 (855) 710-6984
BlueCross BlueShield Nurseline – TTY 711
Presbyterian PresRN 1 (888)730-2300
Presbyterian PresRN – TTY 711
Western Sky Member Services 1 (844) 543-8996
Western Sky Provider Services 1 (844) 738-5019
Western Sky – TTY 711