PROVIDERS
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Medicaid Providers are responsible for complying with all instructions, directives, billing, reimbursement, audit, recoupment, and withholding provisions made available by the Human Services Department (HSD) and its authorized agents.
Providers are also responsible for obtaining, maintaining, and keeping updated program rules and instructions on billing and utilization review and other pertinent material made available by HSD and its authorized agents through mailings and as found on this website.
The state rules that govern the NM Medicaid program are found in Title 8, Social Services, of the NMAC. This section is commonly called the ‘policy manual’ but is more formally referred to as the rules.
To go to an on-line version of the relevant chapters of the NMAC, click here.
For rule changes that are in process, please refer to the ‘Notices of Rulemaking’ section of the NM Medical Assistance Division (MAD) website, which can be found here.
Public notices of rule changes and their associated public hearings are published in the New Mexico Register, published by The Administrative Law Division of The Commission of Public Records, and the following newspapers: the Las Cruces Sun, and the Albuquerque Journal.
For more information on the rulemaking and promulgation process, please click here.
Please note that each Centennial Care Managed Care Organization (MCO) must be consulted for their own policy and other guidance documents for both recipients and providers. Please click here for more information about Managed Care Organizations.