LOOKING FOR ASSISTANCE
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Supports Waiver – Service Planning & Budgets
Person Centered
The Supports Waiver participant is encouraged and supported to direct their planning and services as much as possible whether through agency-based service delivery or participant directed service delivery. No matter what the nature or severity of a person’s disability, there are many ways to identify a person’s strengths, abilities, preferences, needs, and goals with the person’s participation.
Circle of Support
The Circle of Support should be considered as an ongoing and ever developing aspect of person-centered planning. The CSC will be prepared to assist the Supports Waiver participant on an ongoing basis to identify strategies to engage and invite individuals to be a part of their Circle of Supports. The CSC will assist the participant to determine what role each member of their identified Circle of Support will play in their lives and in their Supports Waiver services.
Individual Service Plan
The Individual Service Plan (ISP) is the person-centered plan for the Supports Waiver. The ISP must revolve around the individual participant and reflect their chosen lifestyle, cultural, functional, and social needs for successful community living. The participant leads or is encouraged and supported to lead the development of the ISP through pre-planning and planning meetings with their CSC. The participant may involve, if they so desire, family members or other individuals, including employees or providers, in the planning process.
24-Hour Emergency Back-Up Plan
The ISP also includes an Emergency Back-up Plan. This section lists who the participant will contact in an emergency or if regularly scheduled employees or service providers are unable to report to work. The individuals or agencies who provide back-up services are responsible for ensuring continuity of services and providing care while new employees are being on-boarded. An agency who is providing services is required to be listed on the emergency back-up plan and to provide back-up employees.
Budget
The participant’s ISP/budget request must be approved by the Third Party Assessor (TPA) before any services under Supports Waiver may begin. The Supports Waiver will not pay for any services, supports and goods provided or purchased prior to the approval of the ISP/budget.
Community Supports Coordinator Tool Kit
Allocation and Transitions
- Supports Waiver Companion Guide for Transition to DD/Mi Via Instructions
- 1915(c) Waiver Allocation and Transition Guide
- 1915c Waivers Individual Transition Plan Checklist
ISP and Budget Forms
- Acknowledgement for HCBS Consumer Rights and Freedoms
- Participant Responsibilities
- Participant Responsibilities (Spanish)
- Client Rights, Grievance Process and ANE Reporting
- ANE Reporting (Brochure)
- Agency Based Budget Worksheet
- Agency Based Budget Worksheet Instruction
- ISP Template
- ISP and Budget Timelines
- Requirements for Payment to Legally Responsible Individuals(LRIs), Relatives and Legal Guardians and Q & A
- LRI Information Form
- Participant Directed PALCO Website
- Participant Directed Financial Management Agency web portal
Forms and Checklists
- ANE Information for SW EMOD, VMOD and AT Providers
- CSC Agency Change Form (contact SW Unit)
- Environmental Modification Checklist
- Exception for Continued CSC Reimbursement Form
- Exception to Standards Request Form
- Request to Approve Services by Relative or Legal Guardian
- Service Model Selection/ Change Form
- Service Model Selection/ Change Form (Spanish)
- Vehicle Modification Checklist
- Verification of Funds Form
Guides and Instructions
- NM Waiver Training Hub
- Job Aid for CSC’s to enter SW Participants in the Training Hub
- Supports Waiver ProcessTable for Agency Based and Participant Directed Service Delivery
- Therap Guide
Supports Waiver Quarterly Statewide CSC Directors Meetings
Meeting Schedule
2024
- Thursday, January 25, 2024 @ 9:00AM-10:00AM – CSC Meeting Notes
2023
- Thursday, October 26, 2023 @ 9:00AM- 9:50AM – CSC Meeting Notes
- Thursday, July 20, 2023 @ 9:00AM – 9:50AM – CSC Meeting Notes
- Thursday, January 19, 2023 @ 9:00 AM – 9:50 AM – CSC Meeting Notes
2022
- Thursday, January 20, 2022 @ 9:00 AM – 9:50 AM – CSC Meeting Notes
- Thursday, April 21, 2022 @ 9:00 AM – 9:50 AM – CSC Meeting Notes
- Thursday, July 21, 2022 @ 9:00 AM – 9:50 AM – CCSC Meeting Notes
- Thursday, October 20, 2022 @ 9:00 AM – 9:50 AM – CSC Meeting Notes