LOOKING FOR ASSISTANCE
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Field Offices
Office Hours: Income Support Division (ISD) field office lobby hours will change to the below, effective July 24, 2023. There are 5 county offices* that have an exception to these hours, list below.
| All ISD Field Offices (see exception to the 5 offices in the next 3 charts)* | |
| Monday | 8:00 am-4:30 pm |
| Tuesday | 8:00 am-4:30 pm |
| Wednesday | 8:00 am-4:30 pm |
| Thursday | 8:00 am-4:30 pm |
| Friday | 8:00 am-4:30 pm |
*Below 5 office hours are different
|
S. Valencia (Belen), Grant (Silver City), Guadalupe (Santa Rosa) |
|
| Monday | 8:00 am-12:00 pm |
| Tuesday | 8:00 am-12:00 pm |
| Wednesday | 8:00 am-12:00 pm |
| Thursday | 8:00 am-12:00 pm |
| Friday | 8:00 am-12:00 pm |
| Roosevelt (Portales) | |
| Monday | 8:00 am-4:30 pm |
| Wednesday | 8:00 am-4:30 pm |
| Friday | 8:00 am-4:30 pm |
| Hidalgo (Lordsburg) | |
| Tuesday | 9:00 am-4:00 pm |
The ISD field offices are closed on weekends and holidays.
Consolidated Customer Service Center hours 7:00am-6:30pm Monday-Friday: 1-800-283-4465
Click on a county for local ISD contact information or scroll down for all offices:
Hours of operation are listed: except for national holiday closings.
View NMHSD Income Support Field Offices in a larger map
Bernalillo County NE (Albuquerque Area)
If you live in the Northeast part of the County/City
4330 Cutler Ave NE
Albuquerque, NM 87110
Lobby Hours
| Monday | 8:00 am-4:30 pm |
| Tuesday | 8:00 am-4:30 pm |
| Wednesday | 8:00 am-4:30 pm |
| Thursday | 8:00 am-4:30 pm |
| Friday | 8:00 am-4:30 pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources
Bernalillo County SE (Albuquerque Area)
If you live in the Southeast part of the County/City
1711 Randolph Road SE
Albuquerque, NM 87106
Lobby Hours
| Monday | 8:00 am to 4:30 pm |
| Tuesday | 8:00 am to 4:30 pm |
| Wednesday | 8:00 am to 4:30 pm |
| Thursday | 8:00 am to 4:30 pm |
| Friday | 8:00 am to 4:30 pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960
Chaves County
1701 S. Sunset Ave.
Roswell, NM 88203
Lobby Hours
| Monday | 8:00 am-4:30 pm |
| Tuesday | 8:00 am-4:30 pm |
| Wednesday | 8:00 am-4:30 pm |
| Thursday | 8:00 am-4:30 pm |
| Friday | 8:00 am-4:30 pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources
Curry County
3316 North Main Street, Suite A
Clovis, NM 88101-3756
Lobby Hours
| Monday | 8:00 am-4:30 pm |
| Tuesday | 8:00 am-4:30 pm |
| Wednesday | 8:00 am-4:30 pm |
| Thursday | 8:00 am-4:30 pm |
| Friday | 8:00 am-4:30 pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources
Doña Ana County (Las Cruces East)
If you live on the east-side of Las Cruces (East Doña Ana Area)
2121 Summit Ct
Las Cruces, NM 88011
Lobby Hours
| Monday | 8:00 am-4:30 pm |
| Tuesday | 8:00 am-4:30 pm |
| Wednesday | 8:00 am-4:30 pm |
| Thursday | 8:00 am-4:30 pm |
| Friday | 8:00 am-4:30 pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960