LOOKING FOR ASSISTANCE
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
- Looking for Assistance
- Emergency Contact Information
- Ruidoso Evacuation Assistance
- Field Offices
- Apply For Benefits
- Health Coverage
- Food Assistance
- Income Support
- Child Support Overview
- NM Child Support Online Portal
- Custodial Parents
- Non-Custodial Parents Overview
- Employers Overview
- Applications for Child Support Services and Information
- Fresh Start Arrears Management Program
- Step Up Program
- Bench Warrant Program
- Contact Us & Events
- Enforcement Remedies
- Child Support Field Offices
- Requesting a Modification
- Developmental Disabilities Supports Division
- Office of Constituent Support
- Councils and Committees
- Individual Safety and Advocacy
- Pre-Service Intake Bureau
- Waiver Programs and Services
- Developmental Disabilities Waiver
- Mi Via Self-Directed Waiver
- Medically Fragile Waiver
- Supports Waiver
- Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID)
- Autism
- Behavioral Support Services
- Clinical Services
- Community Inclusion
- Enabling Technology
- Pre-Admission Screening and Resident Review
- Provider Selection
- State General Funded Services
- Provider Enrollment & Relations
- Regional Offices
- Training & Knowledge Management
- Director’s Office
- Division of Health Improvement
- Abuse, Neglect & Exploitation
- Caregivers Criminal History Screening Program
- Certified Nurse Aide Registry
- Home and Community-Based Medicaid Waiver Programs
- Incident Management Bureau
- Informal Reconsideration of Findings
- Quality Management Bureau
- Division of Health Improvement Director’s Office
- Health Facility Licensing and Certification
- Program Operations Bureau
- Clinical Laboratory Improvement Act
- Federal Certification for a Health Facility
- Health Facility Dispute Resolution Process
- Health Facility Provider Search
- Health Facility Regulations
- Health Facility Licensing and Certification
- Certified Nurse Aide Registry
- Program Operations Bureau – Publications
- Program Operations Bureau – Resources
- District Operations Bureau
- License Oversight Bureau
- Program Operations Bureau
- Build Your Future Overview
- Report Fraud
- Public Charge Rule
- COVID-19 Response
- SUN Bucks
- New Mexico Economic Relief Payment 2023
- Contact HCA
Developmental Disabilities Supports Division
Need DDSD Assistance?
- Click Here to apply for the Waiver or for questions about your application
- Discover more about eligibility and the application process on our Pre-service Intake Bureau page. Use the left side navigation menu to find the Pre-Service Intake Bureau.
- Looking for support for someone already receiving waiver services?
- DDSD created the Regional Office Request for Assistance RORA, system to promote communication with external and internal partners and to provide a forum for raising concerns to DDSD. Note: This does not replace any required reporting of Abuse Neglect or Exploitation.
- RORA (Electronic Form)
- RORA (Fax form)
- Regional Office Request for Assistance Instructions
- You may also reach out to DDSD by phone: DDSD Staff Directory
Our Core Values
Mission and Vision:
To serve those with intellectual and developmental disabilities by providing a comprehensive system of person-centered community supports so that individuals live the lives they prefer, where they are respected, empowered, and free from abuse, neglect, and exploitation.
Guiding Principles:
To act with:
- Accountability
- Demonstrate honesty, integrity and honor commitments to each other and persons supported by our waiver programs.
- Collaboration
- Partner with people with intellectual and developmental disabilities, internal and external stakeholders to share expertise and ideas to work toward common goals.
- Respect
- Appreciate the dignity, knowledge, and contributions of all persons.
- Transparency
- Promote trust through clear and direct communication with internal and external stakeholders
To be:
- Person Centered
- Cultivate a safe and trusted system that is designed around individual needs.
- Proactive
- Identify and address risks before they become issues. Prevent isolated issues from becoming systemic.
- Innovative
- Implement creative solutions that anticipate individuals’ evolving needs.
- Inclusive
- Work with providers and educate communities in providing services that meet individuals where they are.
Reporting Abuse, Neglect & Exploitation
Call the Adult Abuse, Neglect and Exploitation Hotline at 866-654-3219.
OR File a report online
Visit Division of Health Improvement pages for more information.