LOOKING FOR ASSISTANCE

The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
- Looking for Assistance
- Emergency Contact Information
- Ruidoso Evacuation Assistance
- Field Offices
- Apply For Benefits
- Health Coverage
- Food Assistance
- Income Support
- Child Support Overview
- NM Child Support Online Portal
- Custodial Parents
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- Employers Overview
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- Fresh Start Arrears Management Program
- Step Up Program
- Bench Warrant Program
- Contact Us & Events
- Enforcement Remedies
- Child Support Field Offices
- Requesting a Modification
- Developmental Disabilities Supports Division
- Office of Constituent Support
- Councils and Committees
- Individual Safety and Advocacy
- Pre-Service Intake Bureau
- Waiver Programs and Services
- Developmental Disabilities Waiver
- Mi Via Self-Directed Waiver
- Medically Fragile Waiver
- Supports Waiver
- Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID)
- Autism
- Behavioral Support Services
- Clinical Services
- Community Inclusion
- Enabling Technology
- Pre-Admission Screening and Resident Review
- Provider Selection
- State General Funded Services
- Provider Enrollment & Relations
- Regional Offices
- Training & Knowledge Management
- Director’s Office
- Division of Health Improvement
- Abuse, Neglect & Exploitation
- Caregivers Criminal History Screening Program
- Certified Nurse Aide Registry
- Home and Community-Based Medicaid Waiver Programs
- Incident Management Bureau
- Informal Reconsideration of Findings
- Quality Management Bureau
- Division of Health Improvement Director’s Office
- Health Facility Licensing and Certification
- Program Operations Bureau
- Clinical Laboratory Improvement Act
- Federal Certification for a Health Facility
- Health Facility Dispute Resolution Process
- Health Facility Provider Search
- Health Facility Regulations
- Health Facility Licensing and Certification
- Certified Nurse Aide Registry
- Program Operations Bureau – Publications
- Program Operations Bureau – Resources
- District Operations Bureau
- License Oversight Bureau
- Program Operations Bureau
- Build Your Future Overview
- Report Fraud
- Public Charge Rule
- COVID-19 Response
- SUN Bucks
- New Mexico Economic Relief Payment 2023
- Contact HCA
District Operations Bureau
Conducting long term care facilities surveys to ensure compliance with regulations and protect the health and safety of individuals served. We have four district offices and multiple survey teams to conduct compliance surveys.
Northwest Office (District 1)
NMDOH-Div of Health Improvement
District Operations Bureau
Health Facility Licensing Northwest District Office
5300 Homestead Road NE, Suite 300-3117
Albuquerque, NM 87110
505-850-8241 (Phone)
505-841-5834 (Fax)
NOTE: Serves Bernalillo, Cibola, McKinley, San Juan, Sandoval, Socorro and Valencia Counties.
Northeast Office (District 2)
ATTN: DHI District Operations Bureau
PO Box H
Santa Fe, NM 87504
505-476-9093 Phone
NOTE: This is a mailing address and not a physical location. It serves Colfax, Guadalupe, Harding, Los Alamos, Mora, Rio Arriba, San Miguel, Santa Fe, Taos, Torrance, Union and Quay Counties.
Southwest Office (District 3)
Health Facility Licensing Southwest District Office
1170 N. Solano, Suite D
Las Cruces, NM 87108
575-528-5079 (Phone)
575-528-5019 (Fax)
NOTE: Serves Catron, Doña Ana, Grant, Hidalgo, Luna, Otero and Sierra Counties.
Southeast Office (District 4)
Health Facility Licensing Southeast District Office
1717 West 2nd Street, Suite 220
Roswell, NM 88201
575-627-8343 (Phone)
575-627-8342 (Fax)
NOTE: Serves Chaves, Curry, De Baca, Eddy, Lea, Lincoln and Roosevelt Counties.