LOOKING FOR ASSISTANCE
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
- Looking for Assistance
- Emergency Contact Information
- Ruidoso Evacuation Assistance
- Field Offices
- Apply For Benefits
- Health Coverage
- Food Assistance
- Income Support
- Child Support Overview
- NM Child Support Online Portal
- Custodial Parents
- Non-Custodial Parents Overview
- Employers Overview
- Applications for Child Support Services and Information
- Fresh Start Arrears Management Program
- Step Up Program
- Bench Warrant Program
- Contact Us & Events
- Enforcement Remedies
- Child Support Field Offices
- Requesting a Modification
- Developmental Disabilities Supports Division
- Office of Constituent Support
- Councils and Committees
- Individual Safety and Advocacy
- Pre-Service Intake Bureau
- Waiver Programs and Services
- Developmental Disabilities Waiver
- Mi Via Self-Directed Waiver
- Medically Fragile Waiver
- Supports Waiver
- Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID)
- Autism
- Behavioral Support Services
- Clinical Services
- Community Inclusion
- Enabling Technology
- Pre-Admission Screening and Resident Review
- Provider Selection
- State General Funded Services
- Provider Enrollment & Relations
- Regional Offices
- Training & Knowledge Management
- Director’s Office
- Division of Health Improvement
- Abuse, Neglect & Exploitation
- Caregivers Criminal History Screening Program
- Certified Nurse Aide Registry
- Home and Community-Based Medicaid Waiver Programs
- Incident Management Bureau
- Informal Reconsideration of Findings
- Quality Management Bureau
- Division of Health Improvement Director’s Office
- Health Facility Licensing and Certification
- Program Operations Bureau
- Clinical Laboratory Improvement Act
- Federal Certification for a Health Facility
- Health Facility Dispute Resolution Process
- Health Facility Provider Search
- Health Facility Regulations
- Health Facility Licensing and Certification
- Certified Nurse Aide Registry
- Program Operations Bureau – Publications
- Program Operations Bureau – Resources
- District Operations Bureau
- License Oversight Bureau
- Program Operations Bureau
- Build Your Future Overview
- Report Fraud
- Public Charge Rule
- COVID-19 Response
- SUN Bucks
- New Mexico Economic Relief Payment 2023
- Contact HCA
Contact Us & Events
Consolidated Customer Service Center: 1-800-283-4465
Quick Payment Answers 24/7: 1-800-283-4465
Email: Child.Support@hca.nm.gov
Please provide only your name and case number in your email. Email is not transmitted over secure servers; therefore, email is not safe for sending your confidential information, such as date of birth or social security number. CSSD will not request that you send this type of information by email.
Or sign up at: New Mexico Child Support Online Portal
CSSD is now communicating via text messaging. To ensure you receive text messaging reminders, contact customer service and update your account with a cell phone number. CSSD will never communicate or request personally identifiable information through a text message. You may contact Customer Service if you want to verify a CSSD text message you received.
Mail Payments
State of New Mexico
Child Support State Disbursement Unit
PO Box 200796
Dallas, TX 75320-0796
*Please make sure to include your New Mexico CSSD case number with your mailed payments.
Online and Phone Payments
Payments can also be made Online and by phone at 1-800-283-4465
Upcoming Events
Health Care Authority staff from the Child Support Services Division will be providing information about the HCA-CSSD program, assistance for families and to celebrate 50 Years of Child Support in New Mexico: Advancing a Modern Family-Centered Apporach at the following events:
Friday March 28, 2025 – 9:00am – 2:00pm
Albuquerque Law-La-Palooza at the Dennis Chavez Community Center
715 Kathryn Avenue SE, Albuquerque, NM 87102
Saturday April 12, 2025 – 12:00pm – 3:00pm
Child Abuse Prevention Event at Melody Park
1004 Mora Avenue, Las Vegas, NM 87701