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The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Field Offices

Office Hours: Income Support Division (ISD) field office lobby hours are below. There are 2 county offices* that have an exception to these hours listed in a seperate chart.

All ISD Field Offices (see exception to the 2 offices in the next charts)
Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm

 

*Below 2 office hours are different

Guadalupe (Santa Rosa)

Monday 8:00 am-12:00 pm
Tuesday 8:00 am-12:00 pm
Wednesday 8:00 am-12:00 pm
Thursday 8:00 am-12:00 pm
Friday 8:00 am-12:00 pm

Hidalgo (Lordsburg)
Tuesday 9:00 am-4:00 pm

The ISD field offices are closed on weekends and holidays.

Consolidated Customer Service Center hours 7:00am-6:30pm Monday-Friday: 1-800-283-4465

Click on a county for local ISD contact information or scroll down for all offices:

Hours of operation are listed: except for national holiday closings.

 

Santa Fe County (Santa Fe Area)

Address
39B Plaza La Prensa
Santa Fe, NM 87504

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources

Socorro County (Socorro Area)

Address
1014 N. California St.
Socorro, NM 87801

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm
Contact
Phone: (800)283-4465
Fax: 1-855-804-8960
Resources 

    Torrance County (Moriarty Area)

    Address
    109 Tulane Ave
    Moriarty, NM 87035
    P.O. Box 2452

    Moriarty, NM 87035

    Lobby Hours

    Monday 8:00 am-4:30 pm
    Tuesday 8:00 am-4:30 pm
    Wednesday 8:00 am-4:30 pm
    Thursday 8:00 am-4:30 pm
    Friday 8:00 am-4:30 pm
    Contact
    Phone: (800) 283-4465
    Fax: 1-855-804-8960

    Valencia County (Belen/Los Lunas Area)

     Address
    If you live in the Belen Area
    100 S. 5th Street,2nd floor
    Belen, NM 87002

    Lobby Hours

    Monday 8:00 am to 4:30 pm (closed from 12pm-1:30pm)
    Tuesday 8:00 am to 4:30 pm (closed from 12pm-1:30pm)
    Wednesday 8:00 am to 4:30 pm (closed from 12pm-1:30pm)
    Thursday 8:00 am to 4:30 pm (closed from 12pm-1:30pm)
    Friday 8:00 am to 4:30 pm (closed from 12pm-1:30pm)
    Contact
    Phone: (800) 283-4465
    Fax: 1-855-804-8960
    Resources