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The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Field Offices

Office Hours: Income Support Division (ISD) field office lobby hours are below. There are 2 county offices* that have an exception to these hours listed in a seperate chart.

All ISD Field Offices (see exception to the 2 offices in the next charts)
Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm

 

*Below 2 office hours are different

Guadalupe (Santa Rosa)

Monday 8:00 am-12:00 pm
Tuesday 8:00 am-12:00 pm
Wednesday 8:00 am-12:00 pm
Thursday 8:00 am-12:00 pm
Friday 8:00 am-12:00 pm

Hidalgo (Lordsburg)
Tuesday 9:00 am-4:00 pm

The ISD field offices are closed on weekends and holidays.

Consolidated Customer Service Center hours 7:00am-6:30pm Monday-Friday: 1-800-283-4465

Click on a county for local ISD contact information or scroll down for all offices:

Hours of operation are listed: except for national holiday closings.

 

Grant County (Silver City Area)

Address
3088 32nd St Byp Ste A
Silver City, NM 88061

Lobby Hours

Monday 8:00 am-4:30 pm (closed from 12pm-1:30pm)
Tuesday 8:00 am-4:30 pm (closed from 12pm-1:30pm)
Wednesday 8:00 am-4:30 pm (closed from 12pm-1:30pm)
Thursday 8:00 am-4:30 pm (closed from 12pm-1:30pm)
Friday 8:00 am-4:30 pm (closed from 12pm-1:30pm)
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960

Cibola County (Grants Area)

Address
900 Mt Taylor Ave
Grants, NM 87020

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm
Contact
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources 

De Baca County

Address
225 South 4th Street, Suite B. Santa Rosa, NM 88435

Lobby Hours

Monday 8:00 am to 4:30 pm
Tuesday 8:00 am to 4:30 pm
Wednesday 8:00 am to 4:30 pm
Thursday 8:00 am to 4:30 pm
Friday 8:00 am to 4:30 pm
Contact
Phone: (800) 283-4465
Fax: (855) 804-8960
Resources 

Luna County (Deming Area)

Address
910 E. Pear Street
Deming, NM 88030

Lobby Hours

Monday 8:00 am-4:30 pm
Tuesday 8:00 am-4:30 pm
Wednesday 8:00 am-4:30 pm
Thursday 8:00 am-4:30 pm
Friday 8:00 am-4:30 pm
Contact
Phone:(800) 283-4465
Fax: 1-855-804-8960