LOOKING FOR ASSISTANCE
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Field Offices
Office Hours: Income Support Division (ISD) field office lobby hours are below. There are 2 county offices* that have an exception to these hours listed in a seperate chart.
All ISD Field Offices (see exception to the 2 offices in the next charts) | |
Monday | 8:00 am-4:30 pm |
Tuesday | 8:00 am-4:30 pm |
Wednesday | 8:00 am-4:30 pm |
Thursday | 8:00 am-4:30 pm |
Friday | 8:00 am-4:30 pm |
*Below 2 office hours are different
Guadalupe (Santa Rosa) |
|
Monday | 8:00 am-12:00 pm |
Tuesday | 8:00 am-12:00 pm |
Wednesday | 8:00 am-12:00 pm |
Thursday | 8:00 am-12:00 pm |
Friday | 8:00 am-12:00 pm |
Hidalgo (Lordsburg) | |
Tuesday | 9:00 am-4:00 pm |
The ISD field offices are closed on weekends and holidays.
Consolidated Customer Service Center hours 7:00am-6:30pm Monday-Friday: 1-800-283-4465
Click on a county for local ISD contact information or scroll down for all offices:
Hours of operation are listed: except for national holiday closings.
Grant County (Silver City Area)
3088 32nd St Byp Ste A
Silver City, NM 88061
Lobby Hours
Monday | 8:00 am-4:30 pm (closed from 12pm-1:30pm) |
Tuesday | 8:00 am-4:30 pm (closed from 12pm-1:30pm) |
Wednesday | 8:00 am-4:30 pm (closed from 12pm-1:30pm) |
Thursday | 8:00 am-4:30 pm (closed from 12pm-1:30pm) |
Friday | 8:00 am-4:30 pm (closed from 12pm-1:30pm) |
Phone: (800) 283-4465
Fax: 1-855-804-8960
Resources
Cibola County (Grants Area)
900 Mt Taylor Ave
Grants, NM 87020
Lobby Hours
Monday | 8:00 am to 4:30 pm |
Tuesday | 8:00 am to 4:30 pm |
Wednesday | 8:00 am to 4:30 pm |
Thursday | 8:00 am to 4:30 pm |
Friday | 8:00 am to 4:30 pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960
De Baca County
Lobby Hours
Monday | 8:00 am to 4:30 pm |
Tuesday | 8:00 am to 4:30 pm |
Wednesday | 8:00 am to 4:30 pm |
Thursday | 8:00 am to 4:30 pm |
Friday | 8:00 am to 4:30 pm |
Fax: (855) 804-8960
Eddy County (Carlsbad Area)
If you live in the Carlsbad Area
3604 San Jose
Carlsbad, NM 88220
Lobby Hours
Monday | 8:00 am-4:30 pm |
Tuesday | 8:00 am-4:30 pm |
Wednesday | 8:00 am-4:30 pm |
Thursday | 8:00 am-4:30 pm |
Friday | 8:00 am-4:30 pm |
Phone: (800) 283-4465
Fax: 1-855-804-8960
Luna County (Deming Area)
910 E. Pear Street
Deming, NM 88030
Lobby Hours
Monday | 8:00 am-4:30 pm |
Tuesday | 8:00 am-4:30 pm |
Wednesday | 8:00 am-4:30 pm |
Thursday | 8:00 am-4:30 pm |
Friday | 8:00 am-4:30 pm |
Phone:(800) 283-4465
Fax: 1-855-804-8960
Resources