LOOKING FOR ASSISTANCE

The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Receiving Payments

CSSD has multiple payment options available for custodial parties who receive child support. Please note that while payments are typically processed in just a few days, they can take up to 10 business days to be processed and distributed.

Direct Deposit
- Custodial parties can have child support payments deposited directly into their existing checking account by completing the Direct Deposit Authorization Form. This is the fastest and easiest way to receive child support payments. This option is also available through the New Mexico Child Support Online Portal .

Pre-Paid Debit Card
- If you do not have an existing checking account, you can request a pre-paid debit card. The pre-paid debit card allows for payments to be processed as quickly as direct deposit. Please note, there may be fees associated with certain transactions. If you would like to learn more or complete an application, click here.

Check
- Checks can be mailed to custodial parties who do not have an existing checking account or do not wish to use the pre-paid debit card. Checks can take 7-10 business days to arrive in the mail under normal circumstances. Checks may take longer to arrive due to inclement weather, loss/theft of mail, etc. CSSD does not recommend the regular use of checks for receipt of child support.