LOOKING FOR ASSISTANCE
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Refugee Resettlement Program
What is the purpose of this service?
The Refugee Resettlement Program (RRP) assists refugees, regardless of national origin, in becoming self-sufficient as quickly as possible.
The state legislative policy for the RRP (Chapter 119) is available HERE.
Who can receive RRP funds?
RRP provides financial, medical, language and other support services to help refugees acclimate to society and obtain employment. This program is administered by the New Mexico Health Care Authority (HCA) subject to the receipt of federal funds.
What happens once I return my application?
You will be asked to come in for an interview in about ten days. Your assigned worker will give you a list of things you need to provide. This information will tell your worker about you and your household so he or she can determine if you qualify for RRP assistance. Bring as much of the requested information as you can to the interview. This will help us to help you faster.
If, after your interview, you need to provide more information, your worker will make a list of things you need to do. Your worker will explain how much time you have to gather the information. If you need more time, or you can’t get the information required, tell your worker as soon as possible.
When will I know if I can get RRP assistance?
You will be notified by letter within 45 days as to whether or not your RRP assistance was approved. If you do not agree with the decision, you can ask for a Fair Hearing. Remember, our job is to serve you. It is our policy to ensure that everyone who applies for and qualifies for RRP assistance receives those benefits in a timely manner and in accordance with the law.
How will I receive my monthly allotment?
Each month your RRP assistance allotment will be deposited into an Electronic Benefits Card. Like a debit card, you can use the EBT card to withdraw cash or purchase items your family needs. For information about the EBT card click HERE.