LOOKING FOR ASSISTANCE
The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
SNAP Outreach
What is SNAP Outreach?
The Health Care Authority’s (HCA) Supplemental Nutrition Assistance Program (SNAP) Outreach Program helps connect individuals and families with the resources they need to access healthy, affordable food. SNAP outreach is a joint effort between HCA and local community-based organizations (CBOs). Currently, HCA contracts with two local CBOs.
SNAP outreach partners help you:
- Complete your SNAP application, interim report and recertification
- Understand the application process
- Gather and submit required verifications
- Remain eligible for SNAP by helping with the recertification process
Find a SNAP outreach partner below
Economic Council Helping Others, Inc. Food Bank (ECHO)
| Services Provided | Phone Number | County Served |
|
Over-the-phone SNAP application assistance In-person appointment available Some in-person tabling/outreach |
505-787-4009 | San Juan County |
Roadrunner Food Bank of New Mexico (RRFB)
| Services Provided | Phone Number and Email | County Served |
|
Over-the-phone SNAP application assistance Some in-person tabling/outreach |
844-684-6268
|
For over-the-phone assistance, Roadrunner can help community members in all NM counties. In-person options are limited, depending on county. Please inquire with Roadrunner directly. |
SNAP Flyers
Frequently Asked Questions (FAQs)
Who can benefit from SNAP Outreach services?
Anyone who is interested in learning more about SNAP, needs help applying, or requires assistance maintaining their benefits can benefit from our outreach services. We focus on underserved communities, including older adults, people with disabilities, and low-income households.
How do community-based organizations help with SNAP Outreach?
Our partners provide critical support by conducting outreach events, offering one-on-one application assistance, helping with recertification, and distributing educational materials about SNAP. They serve as local points of contact to connect individuals with the resources they need.
Can I get help applying for SNAP through SNAP Outreach?
Yes! Our SNAP Outreach partners offer free assistance with the entire SNAP application process, including gathering required documents and completing the application. Find a local partner above or contact us for direct support.
How do I find a SNAP Outreach partner in my community?
You can locate a SNAP Outreach partner by reviewing our Partner Directory above. HCA currently only partners with Roadrunner Food Bank and ECHO Food Bank.
Does SNAP Outreach provide help in languages other than English?
Yes, many of our partners offer multilingual assistance. If you need help in a language other than English, we can connect you with an outreach partner who can provide support in your preferred language.
How is the SNAP Outreach Program funded?
The program is funded through a combination of federal SNAP Outreach funds and support from community partners. The New Mexico Health Care Authority collaborates with these organizations to provide outreach services at no cost to the public.
Who is eligible for SNAP?
Eligibility for SNAP is based on household income, size, and certain expenses like housing and medical costs. Households must meet income guidelines to qualify. Special rules apply for older adults and individuals with disabilities.
You may be eligible if you meet the below income guidelines:
|
Household Size |
Your Monthly Income (before taxes) |
Maximum SNAP Monthly Allotment |
|
1 |
$2,510 |
$292 |
|
2 |
$3,408 |
$536 |
|
3 |
$4,304 |
$768 |
|
4 |
$5,200 |
$975 |
|
5 |
$6,098 |
$1,158 |
|
6 |
$6,994 |
$1,390 |
|
7 |
$7,890 |
$1,536 |
|
8 |
$8,790 |
$1,756 |
|
+ Each Person |
$898 |
$220 |
Can I only apply through a SNAP outreach partner?
No! There are several ways that you can apply for SNAP. Here are all the different ways that you can apply:
- Online through yes.nm.gov
- Over the phone by calling 800-283-4465
- Mailing or faxing a paper application
- For paper application, go here: yes.nm.gov/nmhr/s/yesnm-how-to-apply?
- In-person by visiting your local office
- For field office locations, go here: www.hca.nm.gov/lookingforassistance/field_offices_1
- Connect with one of our SNAP Outreach partners above!
Are there special rules for older adults and people with disabilities?
Yes, we offer a simplified application process through the Elderly/Disabled Simplified Application Project (ESAP). This helps streamline the process for qualifying individuals. Additionally, you may be eligible for increased benefits based on medical expenses and other deductions.
Where can I use SNAP benefits?
SNAP benefits can be used at grocery stores, farmers markets, and some online retailers to purchase food items like fruits, vegetables, dairy, meat, and more. When you use SNAP benefits at select NM outlets (like farmers markets) you can double your SNAP funds. Double Up Food Bucks matches your fruit and vegetable purchases dollar for dollar. That means you and your family get twice the fresh fruits and veggies!