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Centennial Care Managed Care Organizations
To Contact Blue Cross Blue Shield:
Member Services
Care Coordination
(877) 232-5518
For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.
Molina Healthcare 
Member Services
(844) 862-4543 (TTY: 711) Available Monday through Friday from 8 a.m. to 5 p.m. MST
Care coordination
1- 844-862-4543
For General Information, see the Molina member website. See value-added services for Medicaid members. To file a grievance or an appeal with Molina Healthcare, see How Do I? web page.
To Contact Presbyterian Health Plan:
Member Services
Navajo Hotline
For General Information, please click on the MCO logo above.
To file a grievance or an appeal, with this MCO, click here.
United Healthcare Community Plan 
Member Services
1-877-236-0826, Monday through Friday, 8 a.m. to 5 p.m. MT
TTY/TDD: 711
Care coordination
1-877-236-0826
For general information, value-added services, and Turquoise Care Rewards, see the UnitedHealthcare New Mexico Turquoise Care website.
To file a grievance or an appeal with UnitedHealthcare Turquoise Care, call Member Services from 8 a.m. to 8 p.m. EST, Monday through Friday, at 1-877-236-0826, TTY 711. All members can file a grievance through this process.
You can also send a letter. Please include your name, address, member ID, reason for your grievance, and any other information you think is important.
United Healthcare Grievances and Appeals
P.O. Box 31364
Salt Lake City, UT 84131-0364