LOOKING FOR ASSISTANCE

The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
- Looking for Assistance
- Emergency Contact Information
- Ruidoso Evacuation Assistance
- Field Offices
- Apply For Benefits
- Health Coverage
- Food Assistance
- Income Support
- Child Support Overview
- NM Child Support Online Portal
- Custodial Parents
- Non-Custodial Parents Overview
- Employers Overview
- Applications for Child Support Services and Information
- Fresh Start Arrears Management Program
- Step Up Program
- Bench Warrant Program
- Contact Us & Events
- Enforcement Remedies
- Child Support Field Offices
- Requesting a Modification
- Developmental Disabilities Supports Division
- Office of Constituent Support
- Councils and Committees
- Individual Safety and Advocacy
- Pre-Service Intake Bureau
- Waiver Programs and Services
- Developmental Disabilities Waiver
- Mi Via Self-Directed Waiver
- Medically Fragile Waiver
- Supports Waiver
- Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID)
- Autism
- Behavioral Support Services
- Clinical Services
- Community Inclusion
- Enabling Technology
- Pre-Admission Screening and Resident Review
- Provider Selection
- State General Funded Services
- Provider Enrollment & Relations
- Regional Offices
- Training & Knowledge Management
- Director’s Office
- Division of Health Improvement
- Abuse, Neglect & Exploitation
- Caregivers Criminal History Screening Program
- Certified Nurse Aide Registry
- Home and Community-Based Medicaid Waiver Programs
- Incident Management Bureau
- Informal Reconsideration of Findings
- Quality Management Bureau
- Division of Health Improvement Director’s Office
- Health Facility Licensing and Certification
- Program Operations Bureau
- Clinical Laboratory Improvement Act
- Federal Certification for a Health Facility
- Health Facility Dispute Resolution Process
- Health Facility Provider Search
- Health Facility Regulations
- Health Facility Licensing and Certification
- Certified Nurse Aide Registry
- Program Operations Bureau – Publications
- Program Operations Bureau – Resources
- District Operations Bureau
- License Oversight Bureau
- Program Operations Bureau
- Build Your Future Overview
- Report Fraud
- Public Charge Rule
- COVID-19 Response
- SUN Bucks
- New Mexico Economic Relief Payment 2023
- Contact HCA
Mi Via Self-Directed Waiver Survey Unit
This unit conducts surveys of agencies who have a provider agreement with the DDSD to provide mi via self-directed consultant services. The survey consists of on-site, systems-based surveys and other quality improvement activities related to the health, welfare and safety of Individuals receiving supports through the mi via consultant agency locations.
Mi Via Consultation Service Survey Tools:
- Mi Via Administrative Requirements and Interview
- Mi Via Requirements for Consultants
- Mi Via Consultant Job Knowledge Interview Survey Tool
- Mi Via Consultant: Participant Specific Interview Survey Tool
- Mi Via Billing Tool
- Mi Via Participant Interview Survey Tool
- Mi Via Participant Agency Record Review Survey Tool
Report of Findings
Previously completed survey reports appear below sorted by provider, region, and date.
AAA Participant Direction
Statewide
Active Advocates
Statewide
Center for Development and Disability (UNM)
Statewide
- SDW-CDDUNM-STATEWIDE-202210-Routine
- SDW-CDDUNM-STATEWIDE-202001-Routine
- SDW-CDDUNM-STATEWIDE-201701-Routine
CNRAG, Inc. (Care Network Resources Group)
Statewide
Metro, Southwest & Southeast
- SDW-CNRAG-MET-SW-SE-202401-Routine
- SDW-CNRAG-MET-SW-SE-202101-Routine
- SDW-CNRAG-MET-SW-SE-201802-Routine
Consumer Direct Personal Care
Statewide
- SDW-ConsumerDirect-STATEWIDE-202308-Routine
- SDW-ConsumerDirect-STATEWIDE-202008-Routine
- SDW-ConsumerDirect-STATEWIDE-201710-Routine
- SDW-ConsumerDirect-STATEWIDE-201411-Initial
Excel Case Management Inc.
Northwest
Northwest & Southeast
Innovative Self Direction, LLC
Statewide
Los Amigos Bilingual Services, LLC
Statewide
- SDW-LosAmigos-MET-NE-202206-Routine
- SDW-LosAmigos-MET-NE-201908-Routine
- SDW-LosAmigos-MET-NE-201607-Initial
Me Town Enterprises
Northeast
Metro & Northwest
Merit Consulting
Statewide
Metro
Metro, Northeast & Southwest
A New Vision Case Management, Inc.
Metro & Northeast
Self Directed Choices, LLC
Statewide
- SDW-SelfDirectedChoices-STATEWIDE-202109-Routine
- SDW-SelfDirectedChoices-STATEWIDE-201712-Routine
- SDW-SelfDirectedChoices-STATEWIDE-201501-Initial