PUBLIC INFORMATION & COMMUNICATIONS
Newsroom
New Mexico’s 988 lifeline available 24/7 during the holidays
12/20/2024
Mental health support is always available SANTA FE — The New Mexico Health Care Authority (HCA) reminds residents that the 988 lifeline is available 24/7 throughout the holiday season, providing free and confidential support for anyone experiencing mental...
New Mexico launches program to expand behavioral health clinics
12/19/2024
New initiative aims to improve access to comprehensive mental health and substance use treatment statewide SANTA FE – The New Mexico Health Care Authority (HCA) announced today that a new Certified Community Behavioral Health Clinic program will launch on Jan....
Health Care Authority’s $2.2B budget boosts essential services
12/9/2024
SANTA FE – The New Mexico Health Care Authority is requesting $2.2 billion in state funding for Fiscal Year 2026, which will leverage an additional $11 billion in federal funds and support investments that are improving the health and well-being of more than a million...
LIHEAP benefits for Chaves County due to disaster
12/4/2024
SANTA FE — Starting December 4, approximately 775 New Mexican households affected by the flooding in Chaves County will receive a $500 supplemental payment from the Low-Income Home Energy Assistance Program (LIHEAP). "This additional LIHEAP support ensures that...
Food benefits available for Chaves County storm and flood victims
12/2/2024
Applications open December 4 SANTA FE — Residents of Chaves County affected by the recent storm and flooding may be eligible for Disaster Supplemental Nutrition Assistance Program (D-SNAP) benefits. Applications will be accepted from December 4 through December...
State receives $18.6 million to keep homes warm this winter
11/25/2024
LIHEAP funds available to help pay for heating bills SANTA FE – The New Mexico Health Care Authority (HCA) is pleased to announce they have received $18.6 million of Low-Income Home Energy Assistance Program (LIHEAP) funds to help New Mexicans stay warm and safe...
Asistencia alimentaria para los clientes de SNAP afectados por las tormentas
11/20/2024
Los beneficios de emergencia incluyen reemplazo de alimentos, reemisión de tarjetas EBT y compras de comidas calientes SANTA FE — En vista de las recientes inundaciones graves en el condado de Chaves y otras áreas afectadas, la Autoridad de Atención Médica de...
Food assistance for SNAP customers impacted by storms
11/20/2024
Emergency benefits include food replacement, EBT card reissue, and hot meal purchases SANTA FE — In light of the recent severe flooding in Chaves County and other affected areas, the New Mexico Health Care Authority (HCA) is providing emergency support to...
SUN Bucks benefits must be spent by December 5
11/14/2024
Benefits will expire four months after issue SANTA FE - The New Mexico Health Care Authority (HCA) is reminding recipients of SUN Bucks benefits issued on August 5, that they must be spent by December 5, 2024, or the funds will expire. All SUN Bucks benefits...
Interactive map connects New Mexicans with in-person and telehealth opioid medication-assisted treatment
11/13/2024
SANTA FE — The New Mexico Health Care Authority has expanded its opioid use medication-assisted treatment (MAT) locator map to include both in-person and telehealth services across the state. The expanded network of MAT health providers and the interactive map can be...
Updated work requirements will impact certain SNAP customers in 2025
11/12/2024
Able-bodied adults without dependents ages 18-54 in designated areas will need to meet federal work guidelines SANTA FE — Beginning Jan. 1, 2025, a new work requirement will take effect for some Supplemental Nutrition Assistance Program (SNAP) customers...
Health Care Authority offers free training to support mobile crisis providers
10/30/2024
13.25 Free CEUs for Mobile Crisis Training SANTA FE – This November, the New Mexico Health Care Authority (HCA) is proud to announce the launch of the Mobile Crisis Team (MCT) Academy, a free training webinar for existing and emerging MCT providers in New...
New Mexico Medicaid invites primary care providers to participate in quality payment incentives
10/17/2024
SANTA FE – New Mexico’s Medicaid program is now accepting registrations from primary care providers to participate in the Medicaid Primary Care Payment Reform Value-Based Payment (PCPR VBP) program. “We are proud to offer an innovative, value-based...
New Mexico receives federal approval to use Medicaid funds for Native American traditional health care practices
10/16/2024
SANTA FE—New Mexico is one of four states that received federal approval this week to use Medicaid funding to cover Native American Traditional Health Care Practices. With this approval, New Mexico advances health equity and access to culturally appropriate health...
State announces supplemental LIHEAP benefits for households impacted by South Fork and Salt Fires
10/3/2024
Over 330 households to receive additional financial assistance for energy costs SANTA FE — Starting Oct. 3, 2024, approximately 334 New Mexican households affected by the South Fork and Salt fires will receive supplemental payments from the Low-Income Home...
Deadline extended for federal replacement of stolen SNAP benefits
09/30/2024
SNAP customers encouraged to protect their EBT cards SANTA FE – Food assistance recipients who had their benefits electronically stolen or skimmed will no longer be eligible to receive federal reimbursement after December 20, 2024. Federal assistance to...
New Mexico Health Care Authority unveils enhanced YES.NM.GOV portal
09/25/2024
Revamped features streamline access to vital health and human services for New Mexicans SANTA FE— The New Mexico Health Care Authority (HCA) is proud to announce the launch of new and improved features on YES.NM.GOV, the state’s online portal for accessing...
Child support payments now easier with no-fee online & phone service
09/24/2024
State launches Point & Pay to streamline payments for New Mexico families SANTA FE — The New Mexico Child Support Services Division is making it easier than ever for parents to fulfill their child support obligations with the introduction of Point & Pay,...
Governor expands SNAP access, increases benefits for New Mexicans
09/23/2024
SANTA FE – Starting Oct. 1, 2024, many New Mexicans who rely on the Supplemental Nutrition Assistance Program (SNAP) will see significant increases in their monthly food benefits, extended certification periods, and expanded eligibility. “No New Mexican should...
Health Care Authority’s $2.2B budget boosts essential services
09/18/2024
SANTA FE – The New Mexico Health Care Authority is requesting $2.2 billion in state funding for Fiscal Year 2026, which will leverage an additional $11 billion in federal funds and support critical investments that are improving the health and well-being of more than...
New Mexico celebrates first national 988 Day on September 8, 2024
09/5/2024
The 24/7 lifeline provides free, confidential support for emotional, mental, and substance use crises SANTA FE — The New Mexico Health Care Authority (HCA) is proud to celebrate the first national 988 Day on September 8, 2024. Communities across the nation...
September is Recovery Month
09/4/2024
Over 27 recovery events across 17 counties planned for September 2024 SANTA FE — The New Mexico Health Care Authority (HCA) proudly announces a series of statewide events in September to mark Recovery Awareness Month and support everyone who is in recovery and...
Deadline nears for federal replacement of stolen SNAP benefits
08/30/2024
SNAP customers encouraged to protect their EBT cards SANTA FE – Food assistance recipients who had their benefits electronically stolen or skimmed will no longer be eligible to receive federal reimbursement after September 30, 2024. Federal assistance to reimburse...
State announces reinstatement of interview requirement for SNAP and TANF applications
08/28/2024
SANTA FE – Starting Sept. 1, 2024, the New Mexico Health Care Authority (HCA) will require all New Mexicans renewing their Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance for Needy Families (TANF) benefits to complete an interview as part of...
New Mexico Medicaid designs health care service program for individuals leaving incarceration
08/26/2024
SANTA FE— The New Mexico Health Care Authority (HCA) invites stakeholders to attend upcoming online meetings to learn about a new program that will connect Medicaid-eligible individuals in incarceration to needed services prior to their release. “When people...
Health Care Authority appoints three new division directors
08/19/2024
SANTA FE — The New Mexico Health Care Authority (HCA) today announced a significant leadership overhaul with the appointment of three seasoned professionals as division directors, tasked with driving improvements in health outcomes and services for New Mexicans....
State hosts Taos town hall on health and housing
08/13/2024
SANTA FE — State health agencies will host a town hall in Taos to discuss the issues of health and housing. The town hall will take place on Monday, August 19 from 5:30 p.m. to 7:30 p.m. at Bataan Hall, located at 121 Civic Plaza Drive in Taos. The New...
New Mexico Medicaid seeks public input on proposed “Medicaid Forward” plan
08/8/2024
SANTA FE — New Mexico Medicaid will hold a virtual public meeting at 5:30 -7 p.m. MST, Tuesday, August 13 to obtain public input on “Medicaid Forward,” the plan described in HB 400 (2023) to expand Medicaid coverage to include more residents of the state. The...
New Mexico Child Support receives national award for public outreach efforts
08/6/2024
Modern Child Support Family campaign recognized with NCSEA 2024 program awareness award SANTA FE – The New Mexico Child Support program has been honored with the National Child Support Engagement Association (NCSEA) 2024 Program Awareness Award for its Modern...
State issues SUN Bucks benefits to improve food access for kids
08/5/2024
Summer grocery benefits program provides $120 per child SANTA FE – Today, the New Mexico Health Care Authority (HCA) distributed new SUN Bucks EBT cards, a grocery benefits program designed to help families during the summer months. New SUN Bucks cards are being...
August is child support awareness month
08/2/2024
Child Support Services Division promotes program participation SANTA FE — As we celebrate Child Support Awareness Month, New Mexico’s Child Support Services Division (CSSD) encourages all New Mexicans in need of assistance with child support to reach out for...
Disaster food benefits expanded to Rio Arriba and San Juan counties
08/1/2024
San Juan and Rio Arriba residents, may apply beginning August 12, 2024 SANTA FE - The New Mexico Health Care Authority (HCA) announced today that New Mexicans affected by flooding in San Juan and Rio Arriba counties may be eligible for Disaster Supplemental...
New Mexico Medicaid receives federal approval to begin innovative health care programs
07/29/2024
New programs will address needs for nutritious food during pregnancy, medical respite housing, and successful exits from incarceration SANTA FE — The New Mexico Health Care Authority (HCA) announced today that the state has received federal approval for...
New Mexico Selected for National Behavioral Health Policy Academy
07/24/2024
State to explore and advance behavioral health workforce strategies SANTA FE — The New Mexico Health Care Authority (HCA) announced today that New Mexico is one of five states selected to participate in the National Academy for State Health Policy (NASHP)...
Los beneficios de comida preparada se extienden debido a incendios forestales e inundaciones
07/23/2024
Los clientes de SNAP pueden comprar alimentos listos para comer hasta el 25 de agosto SANTA FE – Los clientes del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés) en Nuevo México pueden usar sus tarjetas de Transferencia...
Hot food benefits extended due to wildfires and floods
07/23/2024
SNAP customers can purchase ready-to-eat foods through August 25 SANTA FE – Supplemental Nutrition Assistance Program (SNAP) customers in New Mexico can use their Electronic Benefit Transfer (EBT) cards to purchase hot prepared foods from deli departments at...
New Mexico Medicaid to hold online public meetings on long term care provider rates
07/22/2024
Stakeholders invited to provide input on rate development for community benefit program SANTA FE — New Mexico Medicaid will hold public meetings for stakeholders interested in the process of establishing long-term care rates for the Agency-Based Community...
New Mexico saves thousands of children from losing Medicaid coverage
07/16/2024
SANTA FE — This month, New Mexico will reinstate Medicaid coverage for approximately 21,000 children, giving their families a second chance to renew their health care coverage, the New Mexico Health Care Authority announced today. “Keeping children covered was...
New Mexico eliminates child support fees to aid families
07/15/2024
SANTA FE – In a significant move to support families, the New Mexico Health Care Authority (HCA) announced today that they have eliminated program fees for child support services. This policy change aims to encourage more parents and guardians raising children in...
State launches SUN Bucks to improve food access for kids
07/9/2024
New grocery benefits program provides $120 per child for groceries SANTA FE – Today, the New Mexico Health Care Authority (HCA) unveiled SUN Bucks, a new grocery benefits program designed to help families during the summer months. "Summer should be a time...
Beneficios de alimentos disponibles para las víctimas de desastres por incendios forestales e inundaciones
07/3/2024
Los residentes de los condados de Lincoln y Otero, incluyendo la Tribu Apache Mescalero, pueden solicitar a partir del 10 de julio de 2024 SANTA FE – La Autoridad de Atención Médica de Nuevo México (HCA, por sus siglas en inglés) anunció hoy que los habitantes...
Food benefits available for wildfire and flood disaster victims
07/3/2024
Lincoln and Otero County residents, including the Mescalero Apache Tribe, may apply beginning July 10, 2024 SANTA FE – The New Mexico Health Care Authority (HCA) announced today that New Mexicans affected by the South Fork and Salt fires may be eligible for...
Beneficios temporales de alimentos preparados para clientes de SNAP debido a incendios forestales
07/1/2024
Los habitantes de Nuevo México pueden comprar temporalmente alimentos listos para comer en los departamentos de delicatessen SANTA FE – Con efecto inmediato, los clientes del Programa de Asistencia Nutricional Suplementaria (SNAP) en Nuevo México pueden usar...
Temporary hot food benefits for SNAP customers due to wildfires
07/1/2024
New Mexicans can temporarily purchase ready-to-eat foods from deli departments SANTA FE – Effective immediately, Supplemental Nutrition Assistance Program (SNAP) customers in New Mexico can temporarily use their Electronic Benefit Transfer (EBT) cards to...
New Mexico Health Care Authority Set to Launch July 1
06/28/2024
The new agency plans to make it more accessible to get safety-net services and improve health care. SANTA FE —New Mexico marks a significant milestone by launching the New Mexico Health Care Authority (HCA) on July 1, a new state agency serving 51 percent of the...
Beneficios de alimentos SNAP EBT reemplazados para las víctimas de los incendios de South Fork y Salt en los condados de Lincoln y Otero
06/26/2024
SANTA FE — A la luz de los devastadores incendios en los condados de Lincoln y Otero, el Departamento de Servicios Humanos de Nuevo México (HSD, por sus siglas en inglés) está tomando medidas para reemplazar tanto los alimentos perdidos como las tarjetas EBT para los...
SNAP EBT food benefits replaced for South Fork and Salt fire victims in Lincoln and Otero Counties
06/25/2024
SANTA FE — In light of the devastating fires in Lincoln and Otero counties, the New Mexico Human Services Department (HSD) is taking action to replace both lost food and EBT cards for Supplemental Nutrition Assistance Program, (SNAP) customers. People...
Senior Summer SNAP Supplement
06/18/2024
11,834 New Mexicans will receive an extra $135 in SNAP benefits. SANTA FE — The New Mexico Human Services Department (HSD) in partnership with the Aging and Long-Term Services Department (ALTSD) is delivering additional food supports this month to adults over...
New Mexico Medicaid expands services with Community Health Workers
06/6/2024
CHWs are trusted community members who promote overall health SANTA FE – The New Mexico Human Services Department (HSD) announced today that Community Health Workers (CHW) and Community Health Representatives (CHR) are now able to be reimbursed for providing...
New Mexico expands integrated mental health and substance use services with new clinic program
06/5/2024
SANTA FE — The New Mexico Human Services Department (HSD) announced today that New Mexico has been selected as one of ten states to receive enhanced federal Medicaid funding for an initiative aimed at transforming behavioral health services. This development is part...
HSD welcomes Melissa “Niki” Kozlowski as new director of Income Support Division
05/1/2024
SANTA FE – Melissa “Niki” Kozlowski is the new director of the Income Support Division, announced by the New Mexico Human Services Department (HSD) today. With over two decades of experience in operational management within the private sector, Kozlowski brings a...
New Mexico receives $2 million in funds for the Low-Income Home Energy Assistance Program
04/30/2024
New Mexicans to receive critical aid in managing home cooling costs SANTA FE – Today, the New Mexico Human Services Department (HSD) announced that the U.S. Department of Health and Human Services (HHS) selected HSD to receive a second release of grant funds for...
New Mexico extends Medicaid for vulnerable populations
04/18/2024
Seniors receiving long-term care and people with disabilities extended for 12 months SANTA FE – Today, the New Mexico Human Services Department (HSD) announced a significant extension of Medicaid coverage for seniors receiving long-term care and...
Medicaid open enrollment period now available
04/2/2024
State to host statewide informational community events SANTA FE – The New Mexico Human Services Department (HSD) announces the open enrollment period for Medicaid under the new Turquoise Care program, from April 1, through May 31, 2024. This introduces...
New Mexico Medicaid announces coverage of Opill, the over-the-counter oral contraceptive
03/27/2024
No-cost pregnancy tests and emergency contraception further expand reproductive health choices for New Mexicans SANTA FE — Today, the New Mexico Human Services Department (HSD) announced the inclusion of Opill, the first over-the-counter daily oral contraceptive...
New Mexico selected to join NASHP’s Health and Housing Institute
03/18/2024
Initiative aims to revolutionize access to housing and health services for people experiencing homelessness and housing instability SANTA FE – The New Mexico Human Services Department (HSD) is pleased to announce that New Mexico has been selected, along with...
State partners with Medicaid MCOs to secure data and ensure timely payments during Change Healthcare cybersecurity breach
03/7/2024
SANTA FE — The New Mexico Human Services Department (HSD) is collaborating with Medicaid managed care organizations (MCOs) to protect provider and customer data due to the service outage at Change Healthcare, a key provider of health care management and payment...
State launches centralized training calendar for behavioral health professionals
02/28/2024
A unified resource to enhance professional development in behavioral health SANTA FE – Today, the New Mexico Human Services Department (HSD) in partnership with the Children Youth and Families Department (CYFD), launched a new, free centralized training calendar...
Dana Flannery to lead New Mexico Medicaid
02/26/2024
Newly appointed director shares her passion for Medicaid's role in transforming the healthcare landscape SANTA FE – Today, the New Mexico Human Services Department (HSD) announced the appointment of Dana Flannery as the new director for the New Mexico Medicaid...
Senate unanimously confirms Kari Armijo as secretary for Human Services Department
02/11/2024
SANTA FE – Today, the New Mexico Senate unanimously confirmed Kari Armijo as the Cabinet Secretary for the New Mexico Human Services Department (HSD). “The transition of the Human Services Department to the Health Care Authority to centralize purchasing...
New Mexico approved for community-based mobile crisis intervention teams
02/7/2024
Expanding access to behavioral health crisis care SANTA FE — The New Mexico Human Services Department (HSD) is excited to announce that the U.S. Department of Health and Human Services (HHS) approved the state’s proposal to implement community-based mobile...
State to offer job training services with SNAP Employment & Training Program
02/5/2024
SANTA FE – Today, the New Mexico Human Services Department (HSD) announced the launch of the Supplemental Nutrition Assistance Program (SNAP) Employment and Training (E&T) program. This initiative is designed to provide participants education and job training...
State takes swift action to notify 14,000 child support customers for statement mailing error
02/2/2024
SANTA FE– Today, the New Mexico Human Services Department (HSD) is reaching out to approximately 14,000 child support customers whose January monthly statements were mistakenly sent to the wrong address. To rectify this, accurate monthly statements will be sent out...
New Mexico selected for national effort to combat addiction and overdose through trauma-informed approach
02/1/2024
National Governors Association Program Aims to Reduce Impact of Substance Use SANTA FE – The New Mexico Human Services Department (HSD) proudly announces its selection as one of four states to participate in the National Governors Association's (NGA) Policy...
State announces modernized child support guidelines for 2024
01/29/2024
New Child Support Schedule reflects economic changes and introduces self-support reserve; ends $5 Cash Medical Support Orders for children on Medicaid SANTA FE – In a bold move to support non-custodial and custodial parents, the New Mexico Human Services Department...
Human Services Department announces new leadership
01/2/2024
SANTA FE – The New Mexico Human Services Department (HSD) is pleased to announce the recent appointments of Kathy Slater-Huff and Kyra Ochoa as Deputies Secretaries. The addition of these leaders highlights the department’s commitment to better serve New Mexico’s...
Human Services Department announces $9 million in utility assistance for low-income families
12/27/2023
44,000 additional New Mexico households to receive critical aid in managing home heating and cooling costs SANTA FE – The New Mexico Human Services Department (HSD) announced today that they have received $9.2 million in additional funding from the Low-Income...
New Mexico Medicaid ensures continuous health coverage for children from birth to age six
12/18/2023
92,842 New Mexico children to benefit from expansion SANTA FE - New Mexico Medicaid has received federal approval to extend continuous health insurance coverage to children from birth to age six, benefiting 92,842 children. Starting January 1, 2024, this...
Governor announces 45 additional awardees of Rural Health Care Delivery
12/12/2023
Total of $80 million granted to rural health care organizations SANTA FE – Gov. Michelle Lujan Grisham today announced the final recipients of funding through the $80 million Rural Health Care Delivery Fund created earlier this year. "The Rural Health Care...
New Mexico Medicaid providers receive $409 million rate increase
11/30/2023
Reinforcing New Mexico's health care workforce SANTA FE – Today, the New Mexico Human Services Department (HSD) announced the successful implementation of a substantial $409 million increase in reimbursement rates for most Medicaid health care providers. This...
New chief information officer appointed to lead technological advancements at Human Services Department
11/15/2023
Director brings over 30 years of experience and dedication to role SANTA FE – The New Mexico Human Services Department (HSD) today announced the appointment of Paula Morgan as the Chief Information Officer and Information Technology Division (ITD)...
Governor Lujan Grisham unveils New Mexico Health Care Authority transition plan for a healthier state
11/1/2023
SANTA FE – Today, Gov. Michelle Lujan Grisham announced a major milestone for the state of New Mexico, as the transition for the New Mexico Health Care Authority (HCA) was officially submitted, in compliance with Senate Bill 16. This comprehensive plan was submitted...
Rapid Hire event planned for recruitment of over 100 statewide positions with Human Services Department
10/18/2023
Albuquerque, NM – Human Services Department (HSD), in conjunction with the Department of Workforce Solutions, will hold a Rapid Hire event to fill over 100 HSD positions statewide. The event will be held on Thursday, October 19, 2023, from 10am – 3pm at multiple New...
Human Services Department advances community health with state-of-the-art Closed-Loop Referral Service RFQ
10/18/2023
HSD releases Request for Quotes for innovative service to improve health and well-being for New Mexicans SANTA FE — The New Mexico Human Services Department (HSD) today announced the release of its Request for Quotes (RFQ) for a state-of-the-art Closed-Loop Referral...
Governor appoints Kari Armijo to Cabinet
10/13/2023
SANTA FE — Gov. Michelle Lujan Grisham Thursday appointed Kari Armijo to her cabinet. Armijo will lead the Human Services Department as it transitions to the Health Care Authority to establish a unified department responsible for the health care purchasing,...
Human Services Department Commemorates World Mental Health Day
10/10/2023
New Mexico Medicaid introduces enhanced Medicaid rates for five key behavioral health practices SANTA FE - On this World Mental Health Day, the New Mexico Human Services Department (HSD) stands together with our communities, acknowledging the significance of...
Human Services Department Extends Medicaid Renewal Deadline
10/10/2023
Medicaid customers now have 75 days to submit their renewal applications, ensuring uninterrupted health care benefits. SANTA FE – The New Mexico Human Services Department (HSD) today announced the agency is providing an additional 30 days for Medicaid customers...
New Mexico delivered over $30 million in food assistance for school aged children
09/27/2023
252,000 K-12 students received additional food benefits through the last issuance of PEBT SANTA FE – The New Mexico Human Services Department (HSD) in partnership with the New Mexico Public Education Department (PED) issued the final round of Pandemic-Electronic...
New Mexico Child Support Services Program Launches New Public Service Campaign to Support Parents and Help Children Thrive
09/26/2023
SANTA FE – The New Mexico Human Services Department (HSD) is thrilled to announce the launch of a new public service campaign designed to get the word out about the modernized Child Support Services Program and the important services families with children can benefit...
New Mexico Human Services Department Announces September Recovery Month 2023
09/5/2023
Building Stronger Futures through Recovery SANTA FE - Today, the New Mexico Human Services Department (HSD) announced September as Recovery Month, 2023. Recovery Month is dedicated to promoting prevention, treatment and recovery for New Mexicans...
State announces a 23 percent increase in cash assistance for low-income New Mexico families
09/1/2023
Over 9,000 low-income New Mexicans saw an increase in monthly cash assistance through the TANF program SANTA FE – The New Mexico Human Services Department (HSD) today announced over 9,000 low-income New Mexicans received a 23 percent increase in payments...
State’s Opioid Treatment Program receives Spotlight in The National Governors Association Publication
08/24/2023
NM Bridge Program highlighted for innovative strategies in opioid use disorder treatment & overdose prevention efforts SANTA FE – The New Mexico Human Services Department (HSD) today announced the state’ NM Bridge opioid treatment program was highlighted in...
Human Services Department alerts SNAP customers about another card skimmer discovered in New Mexico
08/16/2023
All SNAP customers urged to protect their EBT benefits ALBUQUERQUE, NM – The New Mexico Human Services Department (HSD) is aware that additional SNAP households are potential victims of EBT fraud. The department recently received additional reports...
Human Services Department Announces Intent to Award Medicaid Contracts
08/11/2023
SANTA FE – Today, the New Mexico Human Services Department (HSD) announced its intention to award Medicaid managed care organization (MCO) contracts to four health plans for Turquoise Care, the state’s Medicaid managed care program. The state will negotiate contracts...
New Mexico Attorney General and Human Services Department announce Don’t be taken for a Ride
08/4/2023
Campaign raises awareness around transport of New Mexico’s vulnerable populations to Arizona SANTA FE, NM — Today, New Mexico Attorney General Raúl Torrez and Human Services Department Cabinet Secretary Kari Armijo announce a new public awareness campaign,...
Empowering families: New Mexico Child Support adopts name change to reflect family-centered approach in August, Child Support Awareness Month
08/1/2023
SANTA FE – In celebration of August 2023 as Child Support Awareness Month, New Mexico’s Child Support Services Division (CSSD) is urging all New Mexicans in need of assistance to reach out to them. Under its newly adopted name, the CSSD is highlighting its commitment...
Governor announces Rural Health Care Delivery Fund applications open
08/1/2023
$80 million in funding available for rural providers SANTA FE – Governor Michelle Lujan Grisham announced today that providers may apply for the $80 million from the Rural Health Care Delivery Fund created earlier this year as part of the governor’s...
$15 Million in Economic Relief Payments delivered this week
07/26/2023
26,000 low-income New Mexicans will receive $500 or $1000 SANTA FE – $15 million in economic relief payments from the New Mexico Human Services Department (HSD) and Taxation & Revenue Department will be delivered to more than 26,000 New Mexicans...
Human Services Department Portales office expands office hours
07/24/2023
8 a.m. to 4:30 p.m. every Monday, Wednesday, and Friday. PORTALES – Today, the Human Services Department (HSD) office in Portales, N.M. will be expanding office hours to assist customers. The HSD office lobby, located at 1500 S Ave. D., Portales, N.M. 88130, will be...
First anniversary of 988 mental health crisis line
07/19/2023
More New Mexicans seeking help by phone, text and chat SANTA FE — Today, the 988 24/7 lifeline for emotional, mental or substance misuse support crisis line celebrates its first anniversary in New Mexico. 988 offers free 365/24/7 call, text and chat access to...
Four directors appointed at Human Services Department
07/17/2023
New division leaders bring experience and passion to serve New Mexico SANTA FE - The New Mexico Human Services Department (HSD) today announced the appointment of four directors effective immediately. Carolee Graham has been named director of the Administrative...
SNAP benefit EBT cards hacked in Los Lunas, N.M.
07/13/2023
All stolen SNAP benefits will be restored to New Mexico households LOS LUNAS – New Mexico Human Services Department (HSD) is aware of 488 SNAP households that are potential victims of EBT fraud. The department recently received reports of missing benefits from...
Human Services Department awarded $924,895 to improve The Emergency Food Assistance Program in New Mexico
06/30/2023
Funds will expand fresh food storage and mobile distribution in rural areas SANTA FE - The U.S. Department of Agriculture’s Food and Nutrition Service (FNS) recently awarded $924,895 to New Mexico Human Services Department (HSD) to improve the reach of The...
Adults over 60 years old and adults with disabilities received extra SNAP benefits in June
06/27/2023
Thousands of New Mexicans received an increase SANTA FE - The New Mexico Aging and Long-Term Services Department (ALTSD) in partnership with the Human Services Department (HSD) delivered additional food supports this month to adults over 60 and adults with...
Human Services Department partners with Union and Harding County to provide expanded access to services
06/26/2023
Monthly office hours start on June 28 in Roy and June 29 in Clayton SANTA FE – The New Mexico Human Services Department (HSD) joins Aging and Long-Term Services Department (ALTSD) in an inter-departmental pilot project with the goal of providing rural...
State extends application period for $15 million in economic aid
06/23/2023
Applications for Economic Relief Payments open until June 30 SANTA FE – The New Mexico Human Services Department (HSD) and Taxation & Revenue Department have partnered to deliver new economic relief payments to low-income New Mexicans that were approved by...
Human Services Division Surveys Rural Health Care Providers on Funding for New Clinical Services
06/15/2023
Survey to Gauge Interest in Developing Clinical Services in Rural Communities SANTA FE - The New Mexico Human Services Department (HSD) is soliciting interest surveys from rural health care facilities and rural health care providers that are seeking funding to...
Human Services Department launches Fentanyl overdose prevention campaign
06/12/2023
The “Game of Chance” Campaign raises awareness to help prevent accidental Fentanyl overdose deaths SANTA FE - The New Mexico Human Services Department (HSD) launches a multi-media, bi-lingual campaign called “Game of Chance,” today to raise awareness about...
El Estado de Nuevo México entregará $15 millones en ayuda económica este verano
06/6/2023
Las solicitudes para pagos de ayuda económica abren el lunes 12 de junio SANTA FE – El Departamento de Servicios Humanos (HSD por sus siglas en inglés) de Nuevo México y el Departamento de Impuesto e Ingresos (Tax & Rev por sus siglas en inglés) se han asociado...
State to deliver $15 million in economic aid this summer
06/5/2023
Applications for Economic Relief Payments open Monday, June 12 SANTA FE – The New Mexico Human Services Department (HSD) and Taxation & Revenue Department have partnered to deliver new economic relief payments to low-income New Mexicans that were approved by the...
Newsroom Files and Links
SANTA FE – El Departamento de Servicios Humanos de Nuevo México recibió $ 5 millones del Proyecto de Ley 1 de la Cámara de Representantes (HB1) durante la segunda sesión especial de la Legislatura de Nuevo México a fines del mes pasado para brindar asistencia financiera de emergencia a los residentes estatales de bajos ingresos que no recibieron un pago de estímulo federal por el coronavirus. El Departamento de Servicios Humanos está trabajando con el Departamento de Recaudación de Rentas de Nuevo México (Tax & Rev Dept.) para desembolsar los fondos a las familias de Nuevo México. Este será un pago único de hasta $750 para las familias que califiquen, según la cantidad de solicitantes.
SANTA FE – New Mexico Human Services Secretary Dr. David R. Scrase said Friday his department is seeking $1.130 billion to leverage an additional $6.737 billion in federal dollars to help nearly half of the state’s residents through the unprecedented COVID-19 public health crisis. Dr. Scrase made the request in his testimony before the Legislative Finance Committee while presenting his department’s fiscal year 2022 budget request.
SANTA FE – The New Mexico Human Services Department was appropriated $5 million from House Bill 1, during the second special session of the New Mexico Legislature last month to provide emergency financial assistance to low income state residents who did not receive a federal coronavirus tax relief economic impact payment. The Human Services Department has partnered with the Taxation and Revenue Department to disburse the funds to New Mexican families. This will be a one-time payment of up to $750 for eligible New Mexico households, depending on the number of eligible applicants.
Extension of emergency SNAP benefits for December 2020
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) food benefits will receive the maximum amount for their household size for the month of December as the state continues its response to the COVID-19 pandemic, announced the New Mexico Human Services Department.
SANTA FE – A new digital resource, 5-Actions Program™(NM5actions.com) is designed to help adults (18 years of age and older) address challenges associated with alcohol, other drugs, and behavioral addictions (e.g., gambling, sex, technology, food) is free for residents of New Mexico, announced the New Mexico Crisis and Access Line (NMcrisisline.com) in partnership with ProtoCall Services, Inc., and with Digital Therapeutics Group LLC. The funding for the program is provided by the New Mexico Human Services Department, Behavioral Health Services Division.
New Mexico launches Pandemic-EBT online self-service portal
SANTA FE – New Mexican families can now access a self-service portal to check their children’s eligibility for Pandemic-EBT benefits and update addresses, the state Human Services Department announced today.
Las Cruces Child Support Enforcement Division drop box vandalized
SANTA FE – The drop box at the Child Support Enforcement Division office located at 653 Utah Avenue, in Las Cruces, N.M. was vandalized on November 4, 2020, announced the New Mexico Human Services Department.
SANTA FE – New Mexico parents can now make child support payments online with a credit or debit card, or using an electronic check from their bank account, the Human Services Department announced today. The online payment option is a convenient contactless option for non-custodial parents with active cases through the New Mexico Child Support Enforcement Division as we seek more ways to transact business without leaving home.
New supplemental SNAP increases being issued in November
SANTA FE – The New Mexico Human Services Department announced that New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will once again receive the maximum amount for their household size for the month of November.
PRESENTATION: COVID-19 Day-233 modeling webinar update
Attached is the presentation for the webinar.
PRESENTATION: COVID-19 Day-226 modeling and reopening gating criteria webinar update
Attached is the presentation for the webinar.
SANTA FE – New Mexico has been awarded two federal grants: $6 million from the Department of Justice to support those impacted by illicit opioids, stimulants and other drugs of abuse and, $3.6 million from the Federal Emergency Management Agency to address the growing behavioral health needs of the homeless and justice-involved population impacted by the COVID-19 pandemic, the New Mexico Human Services Department announced today.
New Pandemic-EBT (P-EBT) hotline for parents | Additional P-EBT cards were issued this week
SANTA FE – A new P-EBT hotline has been established for parents who have questions about eligibility or would like additional information about P-EBT benefits, the New Mexico Human Services Department announced Thursday. The new 1-833-415-0569 P-EBT hotline will be manned from 8 a.m. to 6 p.m. Monday through Friday to assist families who have flooded current phone lines with questions about P-EBT.
New supplemental SNAP increases being issued in October
SANTA FE – The New Mexico Human Services Department announced that New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of October.
SANTA FE – The New Mexico Human Services Department (HSD) announced Monday the online publication of its Department Performance Scorecard – designed to demonstrate transparency and show the public its priorities and performance as it strives to achieve its mission.
PRESENTATION: COVID-19 modeling and reopening gating criteria webinar update
Attached is the presentation for the webinar.
SANTA FE – New Mexico families will receive more than $45 million in additional food benefits – enough to feed almost 244,000 vulnerable children – following federal approval of the state’s amended Pandemic Electronic Benefit Transfer Program for August and September.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. and Behavioral Health Services Division Director Dr. Neal Bowen will provide a COVID-19 modeling and reopening webinar update and take questions from the media, Tuesday, September 29, 2020.
PRESENTATION: COVID-19 modeling and reopening gating criteria webinar update
Attached is the presentation for the webinar.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. and Department of Health acting State Epidemiologist Dr. Chad Smelser will provide a COVID-19 modeling and reopening webinar update and take questions from the media, Tuesday, September 22, 2020.
Attached please find a copy of the presentation.
New supplemental SNAP increases also being issued in September
SANTA FE – The New Mexico Human Services Department is pleased to announce that New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of September.
SANTA FE – New Mexico Human Services Department Sec. David R. Scrase M.D. and Children, Youth and Families Department Sec. Brian Blalock gave a COVID-19 modeling and reopening gating criteria webinar update and took questions from the media yesterday, Wednesday, September 2.
Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a regular meeting on Friday, September 4, 2020. The meeting will begin at 10:00am and will be held virtually via GoToMeeting. The public is welcome, and information about how to join the meeting is below. Copies of the agenda will be posted and available on the Human Services Department’s website at: https://www.hca.nm.gov/gme-expansion.aspx. Copies may also be obtained by contacting Alex Castillo Smith, HSD Strategic Planning & Special Projects Manager at (505) 629-8652. An individual with a disability who needs a reader, amplifier, qualified signed language interpreter, or other form of auxiliary aid or service to attend or participate in the meeting should contact: Alex Castillo Smith, HSD Strategic Planning & Special Projects Manager at (505) 629-8652.
State officials announce Bryce Pittenger as CEO of the New Mexico Behavioral Health Collaborative
SANTA FE – New Mexico state officials today announced the appointment of Bryce Pittenger as the new Chief Executive Officer of the Behavioral Health Collaborative, beginning in October.
Attached please find the presentation for the webinar.
SANTA FE – New Mexico Human Services Department Sec. David R. Scrase M.D. and Department of Health acting State Epidemiology Dr. Chad Smelser gave a COVID-19 modeling and reopening gating criteria webinar update and took questions from the media today, Thursday, August 20.
New supplemental SNAP increases also being issued in August
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of July, the New Mexico Human Services Department announced today.
SANTA FE – Gov. Michelle Lujan Grisham and the New Mexico Human Services Department are celebrating August as Child Support Awareness Month, recognizing and saluting all New Mexico parents who support their children and encouraging those who have difficulty meeting or are failing to meet their child support obligations to reach out for assistance.
SANTA FE – The New Mexico Human Services Department announced today the immediate temporary closure of the Northeast Bernalillo County Income Support Division office located at: 4330 Cutler Ave NE, Albuquerque, N.M. as a result of extreme vandalism to the building including windows shattered by rocks and bullets. Northeast Bernalillo County customers who do not have a cell phone or internet access may visit any of the other three Bernalillo County offices, during the limited lobby hours, from 10 a.m. to noon daily, or anytime between 8 a.m.-5p.m. Monday through Friday for drop-off or curbside service:
New Mexico develops COVID-19 emotional support talk helpline campaign
SANTA FE – The New Mexico Human Services Department, Behavioral Health Services Division and the New Mexico Crisis and Access Line are announcing a campaign to raise awareness about the availability of a 24/7 statewide emotional support helpline to assist New Mexicans who are experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic.
SANTA FE – The New Mexico Human Services Department announced today the immediate temporary closure of the Roosevelt County Income Support Division office located at: 1028 Community Way in Portales, N.M. after an employee tested positive for COVID-19. Roosevelt County customers who do not have a cell phone or internet access may visit the Curry County Income Support office located at 3316 North Main Street, Suite A in Clovis, N.M. during the limited lobby hours from 10 a.m. to noon daily.
COVID-19 DAY 129 MEDIA UPDATE JULY 17, 2020
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. provided a COVID-19 modeling and reopening webinar update and took questions from the media today, Friday, July 17.
SANTA FE – About 168,000 New Mexico families whose children receive free or reduced-price lunch at school will receive $67 million in Supplemental Nutrition Assistance Program (SNAP) benefits, or food stamps, this week, the Human Services Department announced today.
San Juan County Income Support Division drop box vandalized
SANTA FE – The drop box at the San Juan County Income Support Division office in Farmington, N.M. was vandalized by a fire that was intentionally set, announced the New Mexico Human Services Department. Employees discovered the vandalism this morning and the documents in the drop box at the time of the incident were destroyed. A police report has been filed and the department is working to get the box repaired.
New supplemental SNAP increases also being issued in July
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of July, the New Mexico Human Services Department announced today.
Listening Sessions Presentation (English)
Listening Sessions Presentation (Espanol)
El Departamento de Servicios Humanos (HSD) realizará sesiones de escucha pública para recibir comentarios sobre los procesos comerciales de HSD y la satisfacción del cliente. El departamento está buscando comentarios de clientes, proveedores, empleados, organizaciones de defensa y miembros del público sobre cómo podemos mejorar nuestros servicios para los nuevos mexicanos.
The Human Services Department (HSD) will be holding public listening sessions to receive feedback regarding HSD’s business processes and customer satisfaction. The department is seeking input from customers, providers, employees, advocacy organizations, and members of the public about how we can improve our services to New Mexicans.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. provided a COVID-19 modeling and reopening webinar update and took questions from the media today, Friday, June 19.
Comparison of Estimated Rates of Coronavirus Disease 2019 (COVID-19) in Border Counties in Iowa Without a Stay-at-Home Order and Border Counties in Illinois With a Stay-at-Home Order.
PowerPoint Presentation
New Mexico partners with OpenBeds to launch the New Mexico Behavioral Health Referral Network
SANTA FE – The New Mexico Department of Human Services’ Behavioral Health Services Division, today announced that it has partnered with OpenBeds, a provider of a technology platform that identifies, unifies, and tracks behavioral health and social services resources to facilitate rapid digital referrals, to launch the New Mexico Behavioral Health Referral Network. The New Mexico Behavioral Health Referral Network allows New Mexico’s treatment community to rapidly and effectively assess the needs of their patients, locate an appropriate facility, and digitally refer them to care.
SANTA FE – The Income Support Division and Child Support Enforcement Division field offices will be changing their curbside and limited lobby hours effective June 22, 2020, to allow staff to safely continue serving customers during the warmer summer days ahead, the New Mexico Human Services Department announced today.
SANTA FE – To raise awareness about the current public health crisis in tribal communities, New Mexico today launched a COVID-19 outreach campaign featuring the work of renowned Native American cartoonist Ricardo Caté, who uses humor to discuss serious topics affecting Native American communities.
New supplemental SNAP increases also being issued in June
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of June, the New Mexico Human Services Department announced today.
SANTA FE – New Mexico Human Services Department Cabinet Secretary David R. Scrase, M.D. provided a COVID-19 modeling and reopening webinar update and took questions from the media today, Friday, June 5.
State announces online health insurance screening tool
SANTA FE – Every New Mexican should have health care during the COVID-19 emergency – to help expedite that process there is a new online screening tool to help New Mexicans determine what health insurance coverage they may qualify for by answering a few simple questions, the state announced Thursday. It is available at: New Mexico Health Coverage Connector.
Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a special meeting on Friday, June 5, 2020. The meeting will begin at 10:30 a.m. and will be held virtually via GoToMeeting. The public is welcome, and information about how to join the meeting is below. Copies of the agenda will be posted and available on the Human Services Department’s website at: https://www.hca.nm.gov/gme-expansion.aspx. Copies may also be obtained by contacting Alex Castillo Smith, HSD Strategic Planning & Special Projects Manager at (505) 629-8652. An individual with a disability who needs a reader, amplifier, qualified signed language interpreter, or other form of auxiliary aid or service to attend or participate in the meeting should contact: Alex Castillo Smith, HSD Strategic Planning & Special Projects Manager at (505) 629-8652.
Online purchasing now available for New Mexico SNAP households
SANTA FE – The Human Services Department is pleased to announce that New Mexico families who receive Supplemental Nutrition Assistance Program (SNAP) benefits are now able to use an Electronic Benefit Transfer (EBT) card to purchase eligible foods online starting today.
New Mexico Primary Care Graduate Medical Education programs receive $1 million for primary care
SANTA FE – Three graduate medical education programs will receive a total of $1 million for program development and expansion, adding 36 primary care physicians to the state’s workforce, the New Mexico Human Services Department announced Friday.
New supplemental SNAP increases also being issued in May
SANTA FE – New Mexico households receiving Supplemental Nutrition Assistance Program (SNAP) benefits will again receive the maximum amount for their household size for the month of May, the New Mexico Human Services Department announced on Thursday.
SANTA FE – New Mexico hospitals will receive a Medicaid rate increase of up to 50percent, an estimated $66 million in additional payments to help assist them for losses they are experiencing during the public health emergency caused by the COVID-19 pandemic, the New Mexico Human Services Department announced Monday. This increase will continue for the duration of the national emergency.
New Mexico receives approval for online SNAP purchases from USDA
SANTA FE –New Mexico families receiving food assistance through the Supplemental Nutrition Assistance Program (SNAP) will soon be able to use benefits to buy food online.
SANTA FE – New Mexico families will receive more than $97 million in additional food benefits – enough to feed about 245,000 vulnerable children — following federal approval of a Pandemic Electronic Benefit Transfer Program.
HSD announces $46.2 million in new Medicaid payments to nursing facilities
SANTA FE – Nursing facilities across New Mexico will share $46.2 million in new Medicaid payments to help them mitigate and control the spread of COVID-19 among employees and highly vulnerable residents, the Human Services Department (HSD) announced today. This funding provides immediate financial help to nursing facilities across the state that are on the frontlines of the COVID-19 pandemic, fighting a surge of positive tests and deaths among both workers and patients — who are especially at risk of complications, hospitalization and death from the virus.
SANTA FE – The New Mexico Human Services Department (HSD) achieved a 96 percent monthly processing standard for Medicaid and Supplemental Nutrition Assistance Program (SNAP) applications for more than 12 consecutive months, with not a single office falling below 94 percent for two consecutive months. Thus, the Honorable Kenneth Gonzales in his opinion and order dated April 24, 2020, ruled that HSD had fully complied with the timely eligibility processing requirement and that “good cause” existed to eliminate that requirement from the consent decree.
SANTA FE – New Mexico Human Services Department (HSD) on Friday announced it is distributing an enhanced payment of Supplemental Nutrition Assistance Program (SNAP) to households that did not receive the maximum SNAP benefits during the months of March and April.
New Mexico Human Services Department provides $35 million for state hospitals for COVID-19
SANTA FE – New Mexico Human Services Department (HSD) on Friday announced that it is providing $35 million in immediate financial help to New Mexico hospitals for the COVID-19 pandemic. Hospitals across the country are bracing for a surge in patient demand by reconfiguring clinical spaces, purchasing additional medical supplies, and redistributing their health care workforce. At the same time, hospitals are facing sharply declining revenue due to lower patient utilization because of social distancing requirements and the cancellation of elective surgeries to conserve equipment and supplies. The combination of increasing costs and declining revenue is putting an urgent strain on New Mexico hospitals.
SANTA FE: el Departamento de Servicios Humanos de Nuevo México (New Mexico Human Services Department, HSD) anuncia que las oficinas de campo de la División de Asistencia Económica (Income Support Division, ISD) y de Sostenimiento de Niños (Child Support Enforcement Division, CSED) comenzarán con un horario limitado de sus sucursales a partir del 1ro de abril de 2020 para los clientes que no tienen un teléfono celular o acceso a Internet. La ISD y la CSED han implementado servicios en la acera para la seguridad de nuestros empleados y nuestros clientes. Si visita la oficina durante estos horarios, quédese en su automóvil y lo atenderemos. Si no tiene automóvil, se limitará a cinco el número de personas permitidas en los vestíbulos.
SANTA FE – New Mexico Human Services Department (HSD) announces the Income Support Division (ISD) and Child Support (CSED) field offices will begin limited lobby hours effective April 1, 2020 for customers who do not have a cell phone or internet access. ISD and CSED have implemented curbside services for the safety of our employees and our customers, if you visit the office during these times, please stay in your car and we will serve you.
Supports Waiver application public hearing via conference call only
On March 11, 2020, Governor Michell Lujan Grisham declared in Executive Order 2020-04 that a Public Health Emergency exists due to the presence of COVID-19 in the State of New Mexico. To ensure the health, safety, and wellbeing of New Mexico residents, the Supports Waiver Application Public Hearing scheduled for Friday, March 13, 2020 in Santa Fe, New Mexico will be held via conference call only.
Interested Parties: Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a regular meeting on Friday, March 6, 2019. The meeting will begin at 10 a.m. and will be held at the New Mexico Human Services Department’s Field Office at 1711 Randolph Road SE, Albuquerque, NM.
New Mexico Human Services Department announces new Income Support Division presence in Union County
SANTA FE – The New Mexico Human Services Department announces the presence of a new Income Support Division (ISD) mobile location in Clayton, N.M. serving residents in Union County. This new mobile office strengthens ISD’s presence in the rural area, offering services closer to home so that potential customers don’t have to drive hundreds of miles to apply for assistance.
SANTA FE – The New Mexico Human Services Department (HSD) today announced the availability of $1.535 million for primary care GME programs in New Mexico. The funding addresses the urgent need of increased healthcare access and primary care physician workforce expansion. The department is currently soliciting applicants for first-year residency positions in New Mexico. Applications will be accepted until April 30, 2020
SANTA FE – State health officials are leveraging a prominent Native American cartoonist as part of a unique effort to reach Native Americans for New Mexico’s anti-opioid addiction campaign, “A Dose of Reality.”
SANTA FE – New Mexico Human Services Department (NMHSD) would like to remind our Medicaid recipients of the comprehensive tobacco cessation program that provides those willing an opportunity to quit smoking, vaping or other tobacco use.
SANTA FE – New Mexico Human Services Department (HSD) Cabinet Secretary David R. Scrase, M.D. announces the publication of the department’s first HSD Data Book. It is a summary of social, economic, and health statistics of our state. The Data Book presents, in one reference document, a diversity of information and is designed to facilitate comparisons of national, state, and county-level data.
Public Hearing scheduled on HSR Vol. 42 No. 25 postponed January 24, 2020 from 2 – 3 p.m.
Due to inclement weather closures in the Santa Fe area, the Public Hearing scheduled on HSR Vol. 42 No. 25 will be postponed until next Friday, January 24, 2020 from 2- 3 p.m.
SANTA FE – New Mexico Human Services Department (HSD) Cabinet Secretary David R. Scrase, M.D. announces the promotion of Kari Armijo as a new Deputy Cabinet Secretary for the department. Armijo replaces Russell Toal who left the department to become the New Mexico Superintendent of Insurance.
Urban Institute releases report on The Uninsured in New Mexico
SANTA FE – New Mexico Human Services Department (NMHSD) funded a report, The Uninsured in New Mexico released today by the Urban Institute that finds 187,000 New Mexicans (10.5 percent) under age 65 are uninsured.
SANTA FE – The New Mexico Human Services Department (HSD) has reached a settlement agreement/addendum with the remaining five behavioral health organizations who filed lawsuits against HSD claiming that they had been damaged when the Martinez administration froze Medicaid payments in 2013.
Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a regular meeting on Friday, December 6, 2019. The meeting will begin at 10 a.m. and will be held at the New Mexico Human Services Department’s Field Office at 1711 Randolph Road SE, Albuquerque, NM. The public is welcome.
Governor Michelle Lujan Grisham, the Human Services Department and the Department of Health are excited to announce the development of a new Home and Community-Based Services (HCBS) “Supports” Waiver to aid individuals with intellectual and developmental disabilities who are waiting for Developmental Disabilities Waiver services. The Supports Waiver will be the State’s fourth Medicaid 1915 (c) HCBS waiver program serving individuals with special needs. Tribal leaders have been invited to a tribal consultation to be held on October 28, 2019.
Santa Fe, N.M. – The New Mexico Human Services Department (HSD) Behavioral Health Services Division (BHSD) in collaboration with DEA 360 and The Mark Wahlberg Youth Foundation are partnering to host a statewide Youth Summit from Oct. 21-25, 2019, to promote community health and safety and educate attendees on the growing opioid epidemic. The summit will cover seven events in five cities over five days.
Santa Fe, N.M. – Human Services Department Cabinet Secretary David R. Scrase, M.D. announces the appointment of Neal A. Bowen, Ph.D. as the new director for the Behavioral Health Services Division (BHSD) beginning November 15, 2019.
Santa Fe, N.M. – New Mexico Human Services Department (HSD) announced a new map that is being made available to the public showing which pharmacies across New Mexico carry naloxone – the medication used to reverse the effects of opioid-related overdoses. The map is currently available through New Mexico’s anti-opioid addiction website, “A Dose of Reality,” at https://doseofreality.com/naloxone/.
Project Background For more than a decade, the Navajo Nation has passionately pursued the implementation of a Navajo Nation administered Medicaid program for its people. A series of state and federal policies over the years have provided prime foundation for this opportunity, particularly in New Mexico. In 2009, Congress passed the American Reinvestment and Recovery Act (ARRA) that amended Medicaid laws to allow for Indian Managed Care Entities (IMCEs) that are controlled by tribes and tribal entities. ARRA also offered American Indian/Alaska Native (AI/AN) enrollees and providers greater protections in Medicaid and CHIP.
Dear Secretary Perdue: This letter will serve as the New Mexico Human Services Department’s (NMHSD) formal comments in opposition to the U.S. Department of Agriculture’s (USDA) proposal to essentially eliminate Broad-Based Categorical Eligibility (BBCE) from the Supplemental Nutrition Assistance Program (SNAP).
Dear Secretary Perdue: I write to fervently voice my opposition to the U.S. Department of Agriculture’s (USDA) proposal to essentially eliminate Broad-Based Categorical Eligibility (BBCE) from the Supplemental Nutrition Assistance Program (SNAP).
GME Expansion Review Board and Advisory Group announce Mission Statement and Goals
Santa Fe, NM – The Graduate Medical Education (GME) Expansion Review Board and Advisory Group held their first two-day kickoff meeting this week in Albuquerque. The GME Board and Advisory Group will oversee the GME Expansion Grant Program that will establish grants to fund new GME programs and expand existing programs to increase the health care work force in New Mexico, particularly in the fields of primary care and psychiatry. At the meeting, the board and advisory group established their mission, vision, and three key goals.
Santa Fe, N.M. – The Human Services Department (HSD) announced Friday the next step in Gov. Michelle Lujan Grisham’s multi-phase strategy to improve New Mexico’s health care delivery network. A $78.5 million Medicaid provider rate increase, effective Oct. 1, will bolster those providers who deliver care and services to the most vulnerable New Mexicans and help rebuild and protect New Mexico’s health care delivery network, particularly in rural areas for providers of behavioral health, primary care, dental services, and teleconsultation services to Medicaid clients.
Santa Fe, NM – The New Mexico Human Services Department (HSD) announces the establishment of the Graduate Medical Education (GME) Expansion Grant Program and the GME Expansion Review Board and Advisory Group to oversee the program. The purpose is to establish grants to fund new GME programs and expand existing programs to increase the health care work force in New Mexico, particularly in the fields of primary care and psychiatry.
AGENDA | Graduate Medical Education Expansion Inaugural Meeting
Meeting: Graduate Medical Education Expansion Inaugural Meeting Date: Thursday September 5 (9:00-5:00) & Friday, September 6 (9:00-12:00) Location: HSD Field Office: 1711 Randolph Rd., SE Albuquerque
Public Notice | Graduate Medical Education Expansion Review Board and Advisory Group
Notice is hereby given that the New Mexico Graduate Medical Education Expansion Review Board and Advisory Group will convene a regular meeting on Thursday, September 5, 2019 and Friday, September 6, 2019. The meeting will begin at 9 a.m. and will be held at the New Mexico Human Services Department’s Field Office at 1711 Randolph Road SE, Albuquerque, NM. The public is welcome.
Dear Secretary Perdue: We, the undersigned 17 governors — a coalition representing more than 149 million Americans — write to voice our opposition to the U.S. Department of Agriculture’s (USDA) proposal to essentially eliminate Broad-Based Categorical Eligibility (BBCE) from the Supplemental Nutrition Assistance Program (SNAP). Should this proposed rule take effect as written, hundreds of thousands of beneficiaries in our states would lose access to basic food assistance. As the Department’s own analysis reflects, many of those impacted would be among the most vulnerable in our states, including individuals with disabilities and the elderly.1 USDA’s proposal also jeopardizes access to free and reduced price meals at school for an estimated 500,000 low-income children.2 We shouldn’t be making it harder for struggling Americans to make ends meet and put food on the table — which is what this proposed regulation would do. As governors, we strongly urge you to rescind this proposed rule.
Santa Fe, N.M. – Gov. Michelle Lujan Grisham and the New Mexico Human Services Department (HSD) strongly oppose the federal government’s proposed rule changes eliminating Broad-Based Categorical Eligibility (BBCE) from the Supplemental Nutrition Assistance Program (SNAP). She joins 16 other governors who jointly signed a letter to U.S. Department of Agriculture Secretary Sonny Perdue.
Santa Fe, N.M. – Human Services Department (HSD) Cabinet Secretary David R. Scrase, M.D. and Children, Youth and Families Department (CYFD) Cabinet Secretary Brian Blalock announced plans to separate the roles of CEO for the New Mexico Behavioral Health Collaborative and the director for the New Mexico Behavioral Health Services Division, which were previously filled by a single individual. Bryce Pittenger is named as the interim CEO for the Behavioral Health Collaborative (20 percent of her time) and Mika Tari as the acting director for the Behavioral Health Services Division (100 percent of her time). HSD is actively recruiting to fill both positions with full time permanent individuals.
Santa Fe, N.M. – The New Mexico Human Service Department announced it will extend office hours for eight Child Support Enforcement Division (CSED) offices across the state until 7 p.m. Aug. 28, in honor of Child Support Awareness Month. The hours were also extended earlier this month at the locations mentioned below until 7 p.m. on Aug. 7.
Santa Fe, N.M. – The New Mexico Human Services Department has reached settlement agreements with two more behavioral health organizations to whom Medicaid payments were frozen in 2013 by the Martinez administration. Settlement agreements were reached with: TeamBuilders Counseling Services, Inc. and Counseling Associates, Inc.
Santa Fe, N.M. – Human Services Department (HSD) Cabinet Secretary David R. Scrase, M.D. announces the advancements of two leaders promoting from within the department: Karmela D. Martinez as director of the Income Support Division (ISD) and Jeremy A. Toulouse as director for the Child Support Enforcement Division (CSED).
Governor Michelle Lujan Grisham Issues Statement on Trump Administration’s Public Charge Rule
SANTA FE – Gov. Michelle Lujan Grisham this week sharply criticized the Trump administration’s adoption of a “public charge” rule that targets vulnerable immigrant families who use public benefits, potentially disqualifying them from obtaining or renewing a green card or visa.
Santa Fe, N.M. – The New Mexico Human Service Department (HSD) will participate in Governor Michelle Lujan Grisham’s first Governor’s Cabinet in Your Community event Saturday, Aug. 10, in Albuquerque.
Santa Fe, N.M. – The New Mexico Human Service Department announced it will extend office hours for eight Child Support Enforcement Division (CSED) offices across the state until 7 p.m. for two days: Aug. 7, and Aug. 28, in honor of Child Support Awareness Month.
Santa Fe, N.M. – The Human Services Department (HSD) was notified today by Presbyterian that on June 6, 2019, Presbyterian discovered anonymous, unauthorized access gained through a deceptive email to some of Presbyterian’s workforce members around May 9, 2019. HSD takes the privacy and security of client information seriously. As a steward of our Medicaid members’ information, we are working with leadership at Presbyterian Health Plan to protect any information that may have been compromised. We encourage Medicaid members who have received health care services through a Presbyterian provider and/or have been a Presbyterian Health Plan member to review their statements carefully and contact Presbyterian Health Plan if they have any questions or concerns Monday through Friday, 7:00 a.m. to 7:00 p.m. Mountain Time at: (833) 297-6405.
Santa Fe, N.M. – The New Mexico Human Services Department announced on Wednesday that Governor Michelle Lujan Grisham has proclaimed August of 2019 Child Support Awareness Month, saluting all New Mexico parents who support their children and encouraging those who have difficulty meeting or are failing to meet their child support obligations to reach out for assistance.
August Child Support Awareness Month Proclamation
WHEREAS, the New Mexico Child Support Enforcement Program puts children first by encouraging both parents to assume responsibility for improving the economic and social well-being, health, and stability of their children through Paternity Establishment, Support Establishment and Support Enforcement;
Portales Income Support Division Office temporarily closed due to neighboring building fire
Portales, N.M. – The New Mexico Human Service Department announced that the Income Support Division office located at: 1028 Community Way in Portales, N.M. closed early Tuesday, July 30, 2019, due to a neighboring building fire.
Secretary David R. Scrase, M.D. announces appointments to Leadership at HSD
Santa Fe, N.M. – Human Services Department Cabinet Secretary David R. Scrase, M.D. announces the appointment of key leadership positions at the department.
New Mexico Human Services Department reaches settlement with three behavioral health providers
Santa Fe, N.M. – The New Mexico Human Services Department has reached settlement agreements with three behavioral health organizations to whom Medicaid payments were frozen in 2013 by the Martinez administration.
SANTA FE – New Mexico Department of Health (DOH) and the Human Services Department (HSD) propose implementing a three phased approach to provide temporary assistance to those on the Developmental Disabilities (DD) Waitlist first and to ultimately overhaul the DD Waiver program over a 6-year period in hopes of implementing a more sustainable program that better provides the services needed and eliminates the waitlist.
HSD encourages New Mexicans to watch film, ‘The Shake-Up’
Santa Fe, N.M. – The New Mexico Human Services Department encourages the public to watch the nonprofit documentary film The Shake-Up by filmmaker Ben Altenberg, made in partnership with the New Mexico Community Foundation. The film is about the 2013 New Mexico Medicaid payment freeze to behavioral health providers that was conducted by the previous administration. The Shake-Up is scheduled to air on New Mexico PBS | KNME-HD, Friday, June 21, 2019, at 9 p.m.
Public Notice – Medicaid Hospital Payment Rates
The New Mexico Human Services Department (HSD) is announcing its intention to raise Medicaid hospital payment rates effective July 1, 2019, as part of Governor Lujan Grisham’s focus on health care and as a critical step in fulfilling her promise to increase Medicaid reimbursement rates for providers at the center of New Mexico’s health care safety net.
reimbursement rates for inpatient and outpatient services by $168.7 million effective July 1. The hospital reimbursement increases are part of a multi-phase strategy to address the low Medicaid reimbursement rates for those who deliver care and services to the most vulnerable New Mexicans and help rebuild and protect New Mexico’s health care delivery network.
Notice of Name Change – Qualis Health is changing name to Comagine Health
Notice of Proposed Increases to Medicaid Provider Payment Rates
HSD announces intention to raise certain Medicaid provider payment rates effective July 1, 2019, as part of Governor Lujan Grisham’s focus on health care and as a critical first step in fulfilling her promise to increase Medicaid reimbursement rates for providers at the center of New Mexico’s health care safety net.
Gov. Michelle Lujan Grisham on Wednesday announced her plan to raise certain Medicaid provider rates by $60 million effective July 1.
HSD exceeds the federal timeliness standard for processing New Mexicans’ SNAP applications
The New Mexico Human Service Department (HSD) announces that it has improved the efficiency of processing new, renewal and emergency Supplemental Nutrition Assistance Program (SNAP) applications to above the federal timeliness standard of 95 percent for all its 34 locations since Oct. 1, 2018.
Graduate Medical Education Expansion Bill Gets the Green Light in New Mexico
Santa Fe, N.M. – New Mexico Governor Michelle Grisham signed House Bill 480, Tuesday, April 2, which was passed unanimously by both the House and Senate. This legislation expands physician residency slots in the state. The bill was strongly supported by leadership at the Burrell College of Osteopathic Medicine (BCOM), New Mexico’s newest medical school, and other health care collaborators.
Hundreds of HSD employees help improve the ASPEN system
Santa Fe, N.M. – The Human Services Department is pleased to publicly acknowledge and thank hundreds of employees who have contributed to improving the ASPEN system. ASPEN is the acronym for the Automated System Program and Eligibility Network that was rolled out in January of 2014. The system tracks customer’s eligibility and benefits for services like Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance to Needy Families (TANF), and also handles MCO enrollment for the Medicaid Centennial Care 2.0 program.
Gov. Lujan Grisham instructs DOH and HSD to develop a Medicaid home and community supports waiver
SANTA FE – Governor Michelle Lujan Grisham instructed the New Mexico Department of Health (DOH) and the Human Services Department (HSD) to develop a Medicaid supports waiver program to aid people with developmental disabilities in our state who are currently waiting for services.
All SNAP food assistance benefits for March will be issued Feb. 28, 2019
Santa Fe, N.M. – New Mexico Human Services Department (NMHSD) announces it will issue all March food assistance benefits February 28, 2019, with an availability date of March 1, 2019. During the 35-day partial federal government shutdown, NMHSD issued the USDA’s Supplemental Nutrition Assistance Program (SNAP) February assistance early on January 20, 2019.
Landmark New Mexico Study was a Collaborative Effort Between the Human Services Department, the University of New Mexico, and Medicaid Managed Care Organizations. The New England Journal of Medicine (NEJM Catalyst) has published a case study, “A Collaborative Model to Expand Medicaid Treatment Coverage for Chronic Hepatitis C Virus,” that resulted in expanded treatment for New Mexico’s most vulnerable patients.
Santa Fe, N.M. – Gov. Michelle Lujan Grisham on Wednesday directed the Human Services Department to seek federal approval to reverse several policy decisions previously made on the Medicaid program that would have impacted nearly 700,000 New Mexicans.
Santa Fe, N.M. – Today the New Mexico State Senate unanimously confirmed David R. Scrase, M.D. as Secretary of the Human Services Department.
New Mexico “Stars” to be recognized during 13th Annual Behavioral Health Day at the Legislature
Santa Fe – The 13th Annual Behavioral Health Day at the Legislature is being held today, Wednesday, February 6, 2019 from 9:00 a.m. to 2:00 p.m. in the Capitol Rotunda.
February 6th to be Behavioral Health Day at the Roundhouse
Behavioral Health Day 2019 will be on February 6th at the State Legislature. Other activities will be held on February 5th and 7th to bring attention to this important issue in the ways of advocacy and training.
IMPORTANT BENEFIT INFORMATION – FEDERAL GOVERNMENT SHUTDOWN
Due to the Federal Government shutdown, if you are eligible for February SNAP, HSD will issue your February SNAP benefits in January. They will be available on your EBT card on January 20, 2019. This is not a mistake or a bonus. The benefits you will receive on January 20, 2019 are your February SNAP benefits. The department encourages you to budget your SNAP benefits so that they last you through February.
The state Human Services Department is urging all SNAP recipients who are due for renewal of benefits in January to submit their renewal form no later than Jan. 15 in order to receive their February benefit. There are more than 25,000 SNAP households that are due for renewal, of which 14,500 are still outstanding.
Secretary Designate Names Deputy Secretaries
Today N.M. Human Services Department (HSD) Secretary-Designate David R. Scrase, M.D. announced the appointment of his two Deputy Secretaries who will join his team to serve the hundreds of thousands of people who rely on the services provided by HSD. “Angela Medrano and Russell Toal will join me in my effort to serve the people of New Mexico with energy, intelligence, imagination and love,” said Secretary-Designate Scrase. “Their knowledge and experience with HSD will help jump start our work to focus on measuring current performance and strategically focus on improvements into the future.”
HSD to Release February SNAP Benefits Early
The N.M. Human Services Department announced its decision to participate in a waiver option from the U.S. Department of Agriculture (USDA) that will provide an early issuance of the Supplemental Nutrition Assistance Program (SNAP) benefits for February.
Governor Announces Director of Medical Assistance Division
Gov. Michelle Lujan Grisham announced her top choice to run the division in the Human Services Department that serves more than 800,000 New Mexicans. Nicole Comeaux is the new director of the Medical Assistance Division in the Human Services Department.
Today is the first day of open enrollment through Be Well New Mexico. Visit the Be Well NM website at by clicking the title of this article, or call 1-833-ToBeWell (862-3935) for more information.
10/2/2018
Centennial Care Public Forum
The state invites you to participate in a public forum and provide meaningful comments about Medicaid’s Centennial Care program. The State looks forward to receiving the public’s feedback about its managed care program annually. Per its agreement with the federal government, the State may hold the public forum as part of its Medicaid Advisory Committee (MAC) meeting. The forum will take place during the next MAC meeting on Monday, November 5th , from 1-4pm at the Garrey Carruthers State Library in Santa Fe. Providers, members, advocacy groups and other parties interested in discussing the Centennial Care program are welcome to attend. We look forward to your participation. For more information, please contact 505 827-3102.
Public Informational Events Set For Centennial Care
A series of Centennial Care public events will be held in month of September. These events are an opportunity to learn about updates to the Medicaid program and get information on the Managed Care Organizations (MCOs) that will be providing Centennial Care services starting January 1, 2019.
New Mexico Human Services Department Announces Recovery Month 2018
Today, the New Mexico Human Services Department (HSD) announced September as Recovery Month, 2018. Recovery Month is dedicated to promoting prevention, treatment and recovery for New Mexicans suffering from mental and substance use disorders.
President Begaye Advocates Navajo Healthcare System
President Russell Begaye last week asked for federal support of a multi-pronged Navajo healthcare system that would serve the unique needs of the Navajo people.
State Medicaid Programs Are Seeing the Value of Telehealth at Home
The Center for Connected Health Policy’s sixth annual Medicaid report finds that more state provgrams are reimbursing for telehealth services originating from the patient’s home.
Many Children Have Parents Who Work Non-Standard Schedules
The image of evenings and weekends as shared family time may not be realistic for many parents and their children. • Forty-three percent of children in the United States live with a parent who works outside the typical Monday through Friday, daytime hours. • Half of all children who live with two parents have a parent who works a nonstandard schedule. Among children who live with two working parents, 18 percent have a mom who works a nonstandard schedule and a dad who works standard hours. Almost 1 in 4 have a father who works a nonstandard schedule (while their mother works a standard schedule). Another 18 percent live with two parents who both work nonstandard schedules. • Single parents also work untraditional hours. Thirty percent of children living with only their mother and 37 percent of children living with only their father have a parent working a nonstandard schedule. This data comes from the 2014 Survey of Income and Program Participation, which collects detailed information about U.S. families’ economic well-being. For more information about families with a parent working nonstandard hours, see this Census Bureau working paper on the same topic.
Drug Take Back Day Provides Safe Way to Dispose of Prescriptions
Expired and unused prescription drugs can be dropped off for disposal on April 28th as part of the United States Drug Enforcement Administration’s (DEA), Drug Take Back Day.
State Awarded Grant Money to Improve High School Outcomes
New Mexico’s high school students will have an opportunity to explore future career options in mental health and substance abuse,
ELECTRONIC FUND TRANSFERS REACH RECORD HIGH
We are in the electronic age, and the number of customers receiving child support payments electronically is finally catching up with the era in New Mexico. Click the title above for more information.
NM Opioid Hub – A BHSD Funded Program
Have you learned about the development of the NM Opioid Hub Program, part of the BHSD State Targeted Response to the opioid crisis? The purpose of the NM Opioid STR Initiative is to address the tremendous opioid crisis by expanding access to treatment, reducing unmet treatment meds, and reducing opioid overdose-related deaths through the provision of preventions, treatment and recovery services for Opioid Use Disorders (OUDs) in New Mexico.
New Mexico State Income Rises on Energy Rebound
The Democrat-led Legislature and GOP Gov. Susana Martinez both have placed a high priority on increasing funding for the coming year to education, Medicaid, courts, law enforcement and economic development subsidies.
New Mexico HSD Announces Managed Care Organizations for Centennial Care 2.0
New Mexico HSD Announces Managed Care Organizations for Centennial Care 2.0. Please click above to read the press release. The Centennial Care 2.0 Frequently Asked Questions (FAQs) can be found by clicking on the Centennial Care 2.0 link on the HSD homepage.
Parental Responsibility Act – 2017 Annual Report
One of the strongest enforcement tools the Child Support Enforcement Division (CSED) relies on is what most people refer to as the License Suspension Program. The program is formally called the Parental Responsibility Act (PRA), which is in State Statutes (NMSA 1978 §40-5A), and has been in effect since July 1, 1995. Click the title above for more information, and click the link within the article to view the official report.
CDC Releases New Data Brief regarding Drug Overdoses in the US
The Centers for Disease Control and Prevention (CDC), National Center for Health Statistics (NCHS) has released a new data brief: Drug Overdose Deaths in the United States, 1999-2016. 22 states, including NM plus the District of Columbia, had drug overdose death rates that were higher than the national rate (19.8 per 100,000); 5 states had rates that were comparable to the national rate; and 23 states had lower rates. Click above for more information.
Mental Health Parity Report for Medicaid Managed Care in NM
The New Mexico Human Services Department (HSD) has concluded its year-long analysis of parity in its Medicaid managed care programs per the requirements of the Mental Health Parity and Addiction Equity Act (MHPAEA). The final report of this analysis is posted here for public access. The report reflects the work by HSD and its Managed Care Organizations to review the NM Medicaid/CHIP delivery system to become compliant with the final parity rule.
Child Support named one of the most cost-effective government programs
Did you know that the Child Support Program is one of the most cost-effective government programs in the Nation? And New Mexico’s Child Support Program is no exception. At the end of Federal Fiscal Year 2016 (FFY2016) the New Mexico Child Support Program collected $133 million, of which 95% went to families, while 5% was reimbursed for public assistance funding. Those collections amounted to a $3.26 cost-effective ratio for New Mexico, meaning for every $1.00 spent, $3.26 was collected by the child support program. Child Support accounts for about half the average income of low-income parents who receive it, lifting over 1 million people out of poverty in 2015. Employers play a big role in child support collections. In New Mexico 68% of child support is collected by income withholding from an employee’s paycheck. Click the title above for a summary sheet of the 2016 NMCSED Infographics.
NAADAC Announces New Mexico as a 2018 SAMHSA-NAADAC Workforce Forum Awardee
For the third consecutive year, NAADAC and the Substance Abuse and Mental Health Services Administration (SAMHSA) are joining forces with four Single State Authority offices and their local colleges around the country to host a series of Workforce Forums. The Workforce Forums will reach out to build awareness and educate high school and college/university students about the benefits and opportunities in the substance use and mental health disorder professions in the hope of increasing the number of college/university students choosing to enter the behavioral health field and specializing in these disciplines.
New Mexico Rises in Mental Health Rankings
NMHSD Cabinet Secretary Brent Earnest announces that New Mexico has once again improved in Mental Health America’s “The State of Mental Health in America 2018” report. Since 2015, New Mexico has improved from 46th to 21st in the overall category.
Water Well Trust Received USDA Grant for New Mexico Water Well Projects
Applicants must have a family income of $52,300 or less, apply to the program and hire a contractor. An approved application will result in a 10, 15 or 20 year loan to the family, to be paid back to the Trust at 1% interest. Click the title above to see the full press release.
Child Support Bench Warrant Amnesty & Round-Up
The results are in for the 2017 Annual Child Support Bench Warrant Amnesty and Round-Up! The NM Child Support Enforcement Division (CSED) notified more than 600 non-custodial parents (NCPs) with an active bench warrant due to unpaid child support, to inform them that during the month of August they could come into their local child support office to pay the bond and get the bench warrant quashed/cancelled and avoid getting arrested. A total of 27 NCPs took the advice and came in, paid their bond, and avoided being arrested. The money collected through the Amnesty portion of the month totaled $ 52,474.50. Those who failed to take advantage of the Amnesty offer faced the possibility of arrest when CSED handed over more than 450 bench warrant packets to the New Mexico State Police for the Round-Up that took place in several New Mexico cities/towns. During the early morning hours of Monday, August 28, 45 NCPs were in the statewide Round Up, plus an additional 23 had been arrested prior to or after the Round Up for a total of 68 arrests. As of September 21, 2017 a total of $45,198.90 had been paid in bonds. The total of the August Amnesty and Round Up comes to 95 arrests and quashed/cancelled warrants and $97,673.40 in collections for New Mexico’s families.
New Mexico Health Care Workforce Committee Releases its 2017 Annual Report
The New Mexico Health Care Workforce Committee conducts an annual study of the supply and distribution of the state’s health care providers in order to provide its report to the Legislature by October 1. New Mexico is a national leader in its ability to identify and offer in-depth analysis of provider shortages. This year’s report for the first time includes data from certified nurse midwives, licensed midwives and emergency medical technicians. It also provides an updated analysis of the registered nurse workforce, the first since the 2013 report. The Committee offers recommendations for building the provider workforce. While it might not be possible to act on all recommendations, given the state’s funding limitations, the committee’s recommendations may be considered a roadmap for future initiatives.
10/25/2017
Telephone Identity Theft Scams
There have been reports about what appears to be an identity theft scam by callers claiming to be representatives of the “Health and Human Services Department.” These solicitors are calling individuals several times a day and asking for their name, providers and other health related information. These callers are not affiliated with the New Mexico Human Services Department, its Medicaid program, the Centennial Care managed care organizations, or the Centers for Medicare and Medicaid Services. If you have received an unsolicited call from someone claiming to be a representative of the Human Services Department or the New Mexico Medicaid program, you may file a complaint with the Federal Trade Commission at https://www.ftccomplaintassistant.gov. If you have already fallen victim to this or a similar scam, please visit http://www.identitytheft.gov.
The Human Services Department has held a series of Public Hearings, and the Medical Assistance Division is accepting comments from the public about Centennial Care 2.0 until 8:00 pm MST on Monday, November 6. The final hearing will be held in Albuquerque on October 30, 2017. This meeting will have a phone line available for any member of the public to join the public hearing or provide comments by phone. Click on the title (Centennial Care 2.0 Update) above for more information about Centennial Care 2.0 and the Public Hearings.
The Human Services Department has received an extension from the Centers for Medicare & Medicaid Services (CMS) until January 1, 2018 for compliance with the Mental Health Parity and Addition Equity Act. Click the title above to see the CMS extension letter.
9/28/2017
Centennial Care 2.0 Update
The Human Services Department, Medical Assistance Division (MAD), is accepting comments from the public about the Medicaid health care program known as Centennial Care and changes to the program being considered as part of the renewal of the Centennial Care federal waiver that will be effective on January 1, 2019. Comments will be accepted until 8:00 pm MST on Monday, October 30, 2017. Visit the Human Services Department website (hsd.state.nm.us) to learn more about the Centennial Care waiver renewal. The Department will hold four public hearings in different regions of the state to receive comments about the draft waiver.
5/31/2017
Medicaid Telephone Identity Theft Scam
There have been reports of what appears to be an identity theft scam by callers claiming to be representatives of the New Mexico Medicaid program. These solicitors are calling individuals several times a day and asking for their name, Social Security Number, and Medicaid number. Medicaid recipients should never provide personal information such as Social Security Number or Medicaid identification numbers over the phone to unsolicited callers. These callers are not affiliated with the New Mexico Human Services Department, its Medicaid program, the Centennial Care managed care organizations, or the Centers for Medicare and Medicaid Services. If you have received an unsolicited call from someone claiming to be a representative of the Human Services Department or the New Mexico Medicaid program, you may file a complaint with the Federal Trade Commission at https://www.ftccomplaintassistant.gov. If you have already fallen victim to this or a similar scam, please visit http://www.identitytheft.gov.
5/31/2017
Estafa de Robo de Identidad de Medicaid por Teléfono
Ha habido informes de lo que parece ser una estafa de robo de identidad por personas que reclaman ser representantes del programa de Medicaid de Nuevo México. Estos individuos llaman a las personas varias veces al día y le piden su nombre, número de Seguro Social y número de Medicaid. Los destinatarios de Medicaid nunca deben proporcionar información personal como su número de Seguro Social o números de identificación de Medicaid por teléfono a personas no solicitadas. Estas personas que llaman no están afiliadas con el Departamento de Servicios Humanos de Nuevo México, su programa de Medicaid, las organizaciones de cuidado administrado de Centennial Care o los Centros de Servicios de Medicare y Medicaid. Si usted ha recibido una llamada no solicitada de alguien que afirma ser un representante del Departamento de Servicios Humanos o del programa de Medicaid de Nuevo México, usted puede presentar una queja ante la Comisión Federal de Comercio en https://www.ftccomplaintassistant.gov. Si usted ya ha sido víctima de esta o una estafa similar, por favor visite www.identitytheft.gov.
The New Mexico Human Services Department (HSD) is looking at improvements to the Centennial Care (New Mexico Medicaid managed care) program that can be implemented in the “second generation” of that program, which we call “Centennial Care 2.0”. A pre-application Concept Paper has been developed and will be used as a basis for seeking additional input through public comments through this website and a series of public and tribal meetings held throughout the state in June and September 2017. Additionally, the public is welcome to submit comments to HSD through the online form, by email to HSD-PublicComment@state.nm.us or by mail. The deadline for submitting comments at this stage of the waiver renewal process (pre-application concept paper and application development) is July 15, 2017.
The New Mexico Human Services Department (HSD), Behavioral Health Services Division (BHSD), Office of Substance Abuse Prevention (OSAP) is posting this notice to allow for public comment on the Substance Abuse Prevention and Treatment (SAPT) Block Grant Federal Fiscal Year 2016 Synar Component Final Report. The report is substantially complete, but the public should be aware that the report is currently in draft form. A final State version will not be available until the U.S. Department of Health and Human Services Substance Abuse and Mental Health Services Administration (SAMHSA) has approved the final draft. Written comments must be sent to the attention of Brian Chavez, Synar Program Coordinator, by fax (505) 476-9277 or email: BrianL.Chavez@state.nm.us by close of business on December 14, 2016.
New Report Shows New Mexico Continues to Strengthen Mental Health Care System
New Mexico Human Services Department Cabinet Secretary Brent Earnest announced today that New Mexico improved fourteen spots, from 36 to 22, in Mental Health America’s annual rankings, “The State of Mental Health in America 2017.” The state’s vastly improved overall rank shows a lower prevalence of mental illness and higher rates of access to mental health care in New Mexico.
10/4/2016
Centennial Care Public Forum
The Human Services Department invites you to participate in a public forum and provide meaningful comments about Medicaid’s Centennial Care program. The Department looks forward to receiving the public’s feedback about Centennial Care, nearing the end of its third year. Per its agreement with the federal government, the State may hold the public forum as part of its Medicaid Advisory Committee (MAC) meeting. The forum will take place at the next MAC meeting on Monday, November 14th, from 1-4 p.m. at the Garrey Carruthers State Library in Santa Fe (1209 Camino Carlos Rey, Santa Fe, NM 87505). Providers, members, advocacy groups and other parties interested in discussing the Centennial Care program are welcome to attend. We look forward to your participation. For more information, call 505-827-3101.
New Mexico Human Services Department Announces Nearly 25 Percent Decrease in Uninsured Rate
The New Mexico Human Services Department announced today that the number of New Mexicans without health insurance coverage dropped by nearly 25 percent last year. Since Governor Susana Martinez took office in 2011, New Mexico’s uninsured rate has plummeted by nearly half.
Governor Susana Martinez Announces Crackdown on Parents Failing to Pay Child Support
Today, for the fifth straight year, Governor Susana Martinez announced a crackdown on parents failing to pay child support. The child support bench warrant operation begins this week and continues through the end of the month.
New Mexico Crisis and Access Line Helping More New Mexicans Connect with Needed Services and Support
Today, New Mexico Human Services Department (HSD) Secretary Brent Earnest announced that the New Mexico Crisis and Access Line (NMCAL) is helping more New Mexicans find the help, services, and support they need for mental health crises such as anxiety, depression, substance abuse, and others. NMACL fielded 2,952 calls last month alone, 16,000 in the first six months of this year, and more than 21,000 calls in 2015.
New Mexico Human Services Department/Income Support Division recently received the 2015 SourceAmerica® National Achievement Customer Award (Non Federal) in recognition of the department’s support of employment for people with disabilities. HSD/ISD works with local nonprofit agency, Adelante Development Center, to help provide employment opportunities to 111 people with disabilities.
New Mexico Human Services Department Proposed Reductions to Medicaid Provider Payments
The New Mexico Human Services Department (the Department) must comply with the State Legislature’s mandate in 2016 House Bill 2, which states that “the department shall reduce reimbursement rates paid to Medicaid providers…” As such, there will be reductions to many Medicaid provider payment rates beginning on July 1, 2016. The Legislature approved an increase of $21 million in general fund matching revenue for the Medicaid program; however, program costs and enrollment are outpacing available resources, ultimately leaving a gap of about $400 million between projected expenditures and available revenue. These reductions will result in targeted savings, while still ensuring that Medicaid provider reimbursement is reasonable.
New Mexico Behavioral Health Services Continue Increase in 2015
After another increase in 2015, more New Mexicans than ever before are getting the mental health and/or substance abuse services they need. In fiscal year 2013, 87,373 New Mexicans received behavioral health services. In 2015, that number increased to 153,031. This represents a 75 percent increase from 2013, which means more New Mexicans are receiving behavioral health services than ever before.
Request for Public Comments and Suggestions on Medicaid in New Mexico
To accommodate enrollment growth and continue improving the Medicaid program while meeting the budget requirements set by the Legislature, the Human Services Department is seeking input from New Mexicans on how best to address the budgetary shortfall. Click here to find out how to submit your comments about Medicaid cost containment initiatives.
New Mexico “stars” to be recognized during 10th Annual Behavioral Health Day at the Legislature
The 10th Annual Behavioral Health Day at the Legislature will be held on Saturday, January 30, 2016 from 9:00 a.m. to 2:00 p.m. in the Capitol Rotunda. Twenty-six individuals and ten programs from throughout New Mexico will be honored as behavioral health service champions in their respective communities.