LOOKING FOR ASSISTANCE

The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
- Looking for Assistance
- Emergency Contact Information
- Ruidoso Evacuation Assistance
- Field Offices
- Apply For Benefits
- Health Coverage
- Food Assistance
- Income Support
- Child Support Overview
- NM Child Support Online Portal
- Custodial Parents
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- Applications for Child Support Services and Information
- Fresh Start Arrears Management Program
- Step Up Program
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- Enforcement Remedies
- Child Support Field Offices
- Requesting a Modification
- Developmental Disabilities Supports Division
- Office of Constituent Support
- Councils and Committees
- Individual Safety and Advocacy
- Pre-Service Intake Bureau
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- Developmental Disabilities Waiver
- Mi Via Self-Directed Waiver
- Medically Fragile Waiver
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- Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID)
- Autism
- Behavioral Support Services
- Clinical Services
- Community Inclusion
- Enabling Technology
- Pre-Admission Screening and Resident Review
- Provider Selection
- State General Funded Services
- Provider Enrollment & Relations
- Regional Offices
- Training & Knowledge Management
- Director’s Office
- Division of Health Improvement
- Abuse, Neglect & Exploitation
- Caregivers Criminal History Screening Program
- Certified Nurse Aide Registry
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- Incident Management Bureau
- Informal Reconsideration of Findings
- Quality Management Bureau
- Division of Health Improvement Director’s Office
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- Certified Nurse Aide Registry
- Program Operations Bureau – Publications
- Program Operations Bureau – Resources
- District Operations Bureau
- License Oversight Bureau
- Program Operations Bureau
- Build Your Future Overview
- Report Fraud
- Public Charge Rule
- COVID-19 Response
- SUN Bucks
- New Mexico Economic Relief Payment 2023
- Contact HCA
Apply For Benefits
ATTENTION:
Office Hours: Income Support Division (ISD) field office lobby hours are below. There are 2 county offices* that have an exception to these hours listed in a seperate chart.
All ISD Field Offices (see exception to the 2 offices in the next charts)* | |
Monday | 8:00am-4:30pm |
Tuesday | 8:00am-4:30pm |
Wednesday | 8:00am-4:30pm |
Thursday | 8:00am-4:30pm |
Friday | 8:00am-4:30pm |
*Below 2 office hours are different
Guadalupe (Santa Rosa) |
|
Monday | 8:00am-12:00pm |
Tuesday | 8:00am-12:00pm |
Wednesday | 8:00am-12:00pm |
Thursday | 8:00am-12:00pm |
Friday | 8:00am-12:00pm |
Hidalgo (Lordsburg) | |
Tuesday | 9:00am-4:00pm |
The ISD field offices are closed on weekends and holidays.
We urge you to apply for benefits as follows:
You can apply at any time!
Apply online. Visit: https://yes.nm.gov
You can apply for Medicaid over the phone at: 1-855-637-6574
For Questions or to Complete your Interview please call the Consolidated Customer Service Center between the hours of 7:00am-6:30pm Monday-Friday at:
Atención
La División de Asistencia Económica (Income Support Division, ISD) del Departamento de Servicios Humanos (Human Services Department, HSD) está tomando acciones para disminuir la propagación del coronavirus. La ISD está comprometida a prestar servicios sin necesidad de que acuda a su sucursal local.
Las oficinas de la ISD están abiertas; pero lo alentamos a solicitar los beneficios de alguna de las siguientes maneras.
¡Puede solicitar los beneficios en cualquier momento!
Puede hacer la solicitud línea en:
Puede solicitar Medicaid por teléfono llamando al: 1-855-637-6574
Para preguntas o para completar su entrevista, llame al Centro de Servicio al Cliente: 1-800-283-4465
para más información haga clic aquí
Apply For Benefits
You may apply for public assistance using one of the options below. Once you have successfully submitted an application you will be contacted by the Human Services Department regarding the next steps to take. For more information on individual programs, please use the menu on the left.
Usted puede solicitar asistencia pública utilizando uno de los siguientes opciones. Cuando usted ha enviado correctamente una aplicación usted será contactado por el Departamento de Servicios Humanos en relación con los pasos a seguir. Para obtener más información sobre los programas particulares, por favor utilice el menú a la izquierda.
For more details or information on your case, go online to https://yes.nm.gov and click on “Check My Benefits,” or call the ISD Information Line, available 24/7, at 1-855-309-3766. You can also contact our Consolidated Customer Service Center at 1-800-283-4465.
NOTE: To access case information and other features of the YesNM portal, you will need to create a YesNM login account.
Para más información sobre su caso, favor de buscar en línea en https://yes.nm.gov y haga clic en Revisar Mis Beneficios, o llame a la Línea de Información del ISD, disponible 24/7, al 1-855-309-3766. También puede comunicarse con nuestro Centro de Servicio al Cliente al 1-800-283-4465.
NOTA: Para acceder a la información de casos y otras características del portal YesNM, deberá crear una cuenta YesNM.
Apply on the Web

Yes New Mexico
Download and Mail

Application
Aplicación Español
协助申请信息表
Tờ Thông Tin Đăng Ký Hỗ Trợ
Medicaid Only
Sólo Medicaid
Visit Your Nearest

Field Office
Resources to help you apply for assistance and check the details of your case